Collection Agent Jobs in Madurai - Mahindra Finance
Job Description
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Ø Planning and executing collection program on a month on month basis to achieve target collection efficiency Ø Monitor the team performance periodically Ø Intercede with the Branch manger on behalf of the team and supervise the team with regards to all the areas concern to achieve collection target efficiency Ø Contacting customers on regular basis for avoiding flow of the case from soft collections to legal Ø Maintaining and building long-term customer bond Ø Supervise crisp and precise field investigation and a quality service is practice at all given time as per company standards Ø Prepare reports and maintain records of work accomplishments and administrative information, as required, and coordinate the preparation ,presentation, and communication of work-related information to branch manager Ø Coach, facilitate, solve problem and participate in the work of team |
Job Particulars
About Company
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Ø Planning and executing collection program on a month on month basis to achieve target collection efficiency Ø Monitor the team performance periodically Ø Intercede with the Branch manger on behalf of the team and supervise the team with regards to all the areas concern to achieve collection target efficiency Ø Contacting customers on regular basis for avoiding flow of the case from soft collections to legal Ø Maintaining and building long-term customer bond Ø Supervise crisp and precise field investigation and a quality service is practice at all given time as per company standards Ø Prepare reports and maintain records of work accomplishments and administrative information, as required, and coordinate the preparation ,presentation, and communication of work-related information to branch manager Ø Coach, facilitate, solve problem and participate in the work of team |
