Collection Specialist jobs - Bangalore - E-Hireo Globa - 0 to 0 years of experience - 11 April 2020
FEATURED JOBCollection Specialist
Job Description
Job Description :
Responsible for reaching out to customers to collect payment for overdue loans, or other payments. Acts as the liaison between creditors and customers and manages overdue accounts.
Roles and Responsibilities:
Monitor outstanding payments on a daily basis
Identify outstanding payment receivables
Take actions in order to encourage timely payments
Resolve customer credit issues
Make telephone Contact to customer and discuss their overdue payments
Continue follow ups via mail, phone for overdue payments
Analysing all loans in default/arrears and recommend appropriate action plan of recovery
Drive collection activity with keeping customer centricity and organizations reputation and values in mind
Engage with delinquent customers for collections of legitimate dues
Ensure positive customer service experience in the process of collections and ensure high standards of customer service
Job Particulars
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