Collection Team Leader Jobs in Bangalore - Conneqt Business Solutions
Collection Team Leader
Job Description
· Team Leader should manage the team for proper day-to-day activities, and should be available with the team on field.
· He should report to office on daily basis and should have good excel knowledge.
· Manage to convince the customer to clear balance outstanding dues
· Submit proper account of all cash/ cheques/ drafts/ documents collected from the customers against issue of temporary cash receipts/ acknowledgements on a daily basis to the concerned designated person and obtain proper acknowledgement
· Dress code to be followed as per policy, behave appropriately and be very courteous to the customers, dealers and attend to work properly
· Adhere to the instructions, written and oral, given by superiors in order to complete all required documentation, paper work and submit the same to the concerned with all records properly maintained
· Understanding of the collections Policy and effective implementation for recoveries
· Ensure all the SLA is been met and adhered to & targets assigned are met month on month
· Ensure 100% visits with TAT are conducted and the same is recorded on system
· Need to ensure the collected payments are deposited and credited into the customers’ accounts within the specified TAT
· Need to collect correct phone numbers from the field and update the same during daily review meetings
Job Particulars
About Company
Merger with e-Nxt Financials Ltd. (Group company)
Won 7 awards including Best Outsourcing Company of the year
2014Won first international business ISO 9001:2008 certification2010Name changed to Tata Business Support Services Ltd. (Tata BSS)20072019Acquired 61.35% stake in Allsec Technologies
Won over 20 awards for BI & Analytics, Digital CX, Digital Customer Excellence in Banking, Best Transitions Design, Best High Potential Development, TBEM, Innovation in Project, CRM, HR & CSR
2017Acquisition of 51% stake by Quess Corp2013Won 11 awards in the areas of Excellence, Leadership, CSR Practice, Best Delivery center, Innovation
Adjudged ‘Emerging Company of the Year’ at the BPO Excellence Awards 2012-13
2008Started First Rural BPO Multi-vendor platform for third party insurance for auto industry Tata Capital and Tata Motors Finance2004Incorporation of the Company as E2E Serwiz Solutions with 80 employeesConnect with CONNEQT to simplify