Communicator Jobs in Chennai - Genie Solutions Private Limited
Job Description
Requirements:
- High levels of ownership and ability to drive things independently.
- Strong analytical skills, great attention to detail and ability to think on your feet.
- Amazing communication and articulation skills.
- Ability to think and react in a high-energy, fast-paced environment.
- Should be comfortable working with diverse teams and (seemingly) complex
reporting structure.
- Good organizational skills including prioritizing, scheduling and time
management.
- Should be comfortable in working in shifts and on Sundays (if required).
- Here is what you need to do:
- Receive, relay and follow up on orders from over 100 customers via chat.
- Execute day-to-day operations; coordinate with multiple teams and get the
fulfillment done.
- Identify issues or gaps and escalate it to the required teams, while proactively
brainstorming on how to make them better.
- Effectively funnel feedback to product and engineering team to enhance customer
experience.
- Help delivery team improve service quality by setting up structured feedback
systems and escalating performance issues.
Job Particulars
Role others
Who can apply Freshers and Experienced (0 to 1 Years )
Hiring Process Face to Face Interview, Telephonic Interview
Employment TypeFull Time
Job Id299709
Job Category Others
Locality Address
State Tamil Nadu
Country India
About Company
Genie (facebook.com/thehellogenie) is a bike based smart logistics platform for
consumers and businesses in Chennai.
For consumers, Genie looks to get the best of the city delivered to their doorsteps. A
chat-based platform with no minimum order or distance restrictions, Genie is Chennai’s
favorite pick up and drop service.
On the business end, Genie helps expand a business's logistical reach in the city by
helping them with planning and executing their deliveries according to the ticket size,
average distance, order scheduling and many other parameters.
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