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Communicator Jobs in Chennai - Genie Solutions Private Limited

Communicator

Genie Solutions Private Limited
experience-icon 0 to 1 Years
salary-icon Not disclosed
qualification-icon B.Com, BBA/BBM, BCA, BEd, BSc, BFA, BSW
Expired

Posted: 01 May 17

Job Description

Requirements: 
  • High levels of ownership and ability to drive things independently. 
  • Strong analytical skills, great attention to detail and ability to think on your feet. 
  • Amazing communication and articulation skills. 
  • Ability to think and react in a high-energy, fast-paced environment.
  • Should be comfortable working with diverse teams and (seemingly) complex reporting structure. 
  • Good organizational skills including prioritizing, scheduling and time management. 
  • Should be comfortable in working in shifts and on Sundays (if required). 
  • Here is what you need to do:
  • Receive, relay and follow up on orders from over 100 customers via chat. 
  • Execute day-to-day operations; coordinate with multiple teams and get the fulfillment done.
  • Identify issues or gaps and escalate it to the required teams, while proactively brainstorming on how to make them better. 
  • Effectively funnel feedback to product and engineering team to enhance customer experience. 
  • Help delivery team improve service quality by setting up structured feedback systems and escalating performance issues.

Job Particulars

Role others
Education B.Com, BBA/BBM, BCA, BEd, BSc, BFA, BSW
Who can apply Freshers and Experienced (0 to 1 Years )
Hiring Process Face to Face Interview, Telephonic Interview
Employment TypeFull Time
Job Id299709
Job Category Others
Locality Address
Country India

About Company

Genie (facebook.com/thehellogenie) is a bike based smart logistics platform for consumers and businesses in Chennai. For consumers, Genie looks to get the best of the city delivered to their doorsteps. A chat-based platform with no minimum order or distance restrictions, Genie is Chennai’s favorite pick up and drop service. On the business end, Genie helps expand a business's logistical reach in the city by helping them with planning and executing their deliveries according to the ticket size, average distance, order scheduling and many other parameters. 
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