Akamai
Akamai
Associate Technical support Engineer
Eligibility:
  • BE/B.Tech (CS/IS/IT/ECE/EEE) and MCA
  • 60% throughout – 10th, 12th, Graduation and Post-Graduation
  • 2021and 2022 Batch
Job Roles and Responsibilities:
  • In depth knowledge of how the Internet works (HTTP, DNS, Streaming, etc.)
  • Knowledge of common network protocols (TCP/IP, ICMP) and troubleshooting tools
  • Experience providing technical solutions & support to enterprise (Business-to-Business [B2B]) customers
  • Customer focus, acting with the customer in mind, anticipating future needs, identifying long-term solutions and dedicated to providing a superior support experience for the customer
  • Excellent verbal and written communication skills, with proven ability to disseminate information in a clear and correct manner to business and technical audiences
  • Strong relationship building skills, with the ability to positively influence the actions of others, working as a team player
  • Great problem-solving skills with the ability to resolve complex, highly technical issues, often under time pressure
  • Creative and able to think ‘outside of the box’ with a proven track record in proposing and implementing solutions for enterprise customers
  • Ability to manage multiple priorities, commitments and projects
  • Self-motivated, directed and passionate about what you do, striving for results constantly
Desired Skills:
  • Previous customer-facing experience preferred. 
  • Knowledge of how the Internet works (HTTP and DNS).
  • Programming knowledge and experience (Perl/shell scripting or Java preferable).
  • Knowledge of common network protocols (TCP/IP, ICMP) and tools.
  • Knowledge of web programming (HTML, javascript, ASP, JSP)
  • Familiarity with technologies like: J2EE (using Tomcat and/or Websphere) or .NET architecture, Web Services (SOAP, XML),Configuring webservers (Apache, IIS) and the infrastructure necessary to support a dynamic website (load balancers, connecting to databases, etc),SQL and databases.
  • Customer focus, acts with the customer in mind, anticipates future needs and dedicated to providing superior service. 
  • Problem solving ability, creativity to 'think-outside-the-box', proven track record in proposing and implementing new solutions for customers.
  • Excellent verbal and written communication skills, ability to disseminate information in a clear and correct manner to both business and technical audiences.
  • Strong relationship building skills, can positively influence the actions of others and works as a team player. 
  • Ability to manage multiple priorities, commitments and projects. 
  • Self-motivated, directed and passionate about what you do. Strives for results.
Benefits Provided by Akamai:
At Akamai, we will provide you with opportunities to grow, flourish, and achieve great things. Our benefit options are designed to meet your individual needs for today and in the future. We provide benefits surrounding all aspects of your life:
  • Your health
  • Your finances
  • Your family
  • Your time at work
  • Your time pursuing other endeavors
Our benefit plan options are designed to meet your individual needs and budget, both today and in the future.

Note:
  • Candidates will have a training period of 6 months.
  • Based on the performance during training, candidate will be converted into permanent employee.
Salary Offered: INR 8-12 LPA

Job Location: Bangalore 
Apply Now
About Us
Akamai
Innovating on a global scale, we deliver our customers a fast, smart and secure intelligent edge platform. Working against a backdrop of digital collaboration, our highly skilled teams drive progressive solutions that have the scope to transform entertainment, business, and life in ways that we have yet to imagine.
Are you seeking an opportunity to make a real difference in a company with a global reach and exciting services and clients? Come join us and grow with a team of people who will challenge and inspire you! Akamai Technologies is an Affirmative Action, Equal Opportunity Employer that values the strength that diversity brings to the workplace. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of gender, gender identity, sexual orientation, race/ethnicity, protected veteran status, disability, or other protected group status.

Disclaimer: This Content is provided by Akamai, TeamLease E Hire Private Limited (Formerly Cassius Technologies Private Limited) disclaims all warranties against infringement, In no event will TeamLease E Hire Private Limited (Formerly Cassius Technologies Private Limited) be liable for any loss or damage.