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Technical Customer Support Associate
Eligibility Criteria:
- B.E/B.Tech, BCA, Bsc, MCA [Any Stream] from 2019-2021 batch and No Backlogs
- Candidate must have excellent oral and written communication skills
Basic qualifications:
- Familiarity with Web Technologies and the Internet.
- Bachelor Degree Required.
- 0-3 years of experience working directly with customers to resolve issues. (Account and billing inquiries handling experience preferred).
- Proficiency in MS Office, with an emphasis on Excel.
- Ability to summarize technical customer issues into notes that are readable by other parties (you can paraphrase a complex issue while writing for comprehension).
- Ability to work weekends and/or evenings.
Preferred qualifications:
- A drive to dig into the details of a system or process to solve customer problems.
- Some college experience in a technical field.
- Excitement to learn new technologies and help customers succeed.
- Excellent oral and written communication skills.
- Proven success in a fast-paced support environment.
- Experience building or hosting a website.
- Known as the go-to person in your family for technology related questions.
- Demonstrated ability to analyze problems logically
Work Location: Bangalore
Salary: A+
Interview rounds:
- Versant Written & Voice Test
- Application process with an assessment to be completed
- Face to face interview (For the candidates who clear all the above assessment)
Note:
Work from home at the moment till office resumes
About Us
Amazon Web Services
Amazon has built a reputation for excellence with recent examples of being named #1 in customer service, #1 most trusted, and #2 most innovative. Amazon’s cloud product line referred to as Amazon Web Services (AWS) is carrying on that tradition while leading the world in Cloud technologies. Amazon Development Centre (India) Private limited (‘ADCI’),is looking for an experienced and qualified personnel to join its Customer Support team in India focusing on Amazon’s AWS – referred as AWS Support team.
As a member of the AWS Support team, employed with and working for ADCI, you will be at the forefront of this transformational technology assisting a global list of companies that are taking advantage of a growing set of services and features to run their mission-critical applications on AWS Cloud
As a member of the AWS Support team, employed with and working for ADCI, you will be at the forefront of this transformational technology assisting a global list of companies that are taking advantage of a growing set of services and features to run their mission-critical applications on AWS Cloud
Disclaimer: This Content is provided by Amazon Web Services, TeamLease E Hire Private Limited (Formerly Cassius Technologies Private Limited) disclaims all warranties against infringement, In no event will TeamLease E Hire Private Limited (Formerly Cassius Technologies Private Limited) be liable for any loss or damage.