Athena Healthcare Systems
Athena Healthcare Systems
Issue Resolution Analyst
Eligibility Criteria: BA/BSc/BBA/B Com from 2020 and 2021 Batch

Position Summary: 
  • This role is primarily responsible for resolving and addressing inquiries related to the accuracy
  • of remittance posting in a timely and accurate manner. 
  • This work includes researching the quality of posted insurance and patient remittance advice/explanation of benefits, and addressing both internal and external inquiries related to the quality of remittance processing for clients. 
  • This includes reviewing payments and/or denials posted to determine whether errors have occurred, researching and understanding payer and posting
  • issues and identifying, documenting and communicating existing and potential problems and trends in the quality of remittance processing.
Duties and Responsibilities:
  • Dedication to the corporate mission to become the most trusted and effective business service to health care providers in the world
  • Commitment to athenahealth’s social mission to improve the quality of healthcare for all
  • Commitment to athenahealth’s Corporate Compliance Code, including escalation of all compliance issues through the chain of command and to the company’s Compliance Officer and/or General Counsel Unconditional support of athenahealth’s cultural mission to be a community of teachers, learners and winners, including: Belief in the primacy of the group over the individual – that “super-performers” are those who most help the performance of those around them rather than those who produce the most themselves
  • Creating a virtuous circle of learning and innovation through fostering his/her innate curiosity and desire to:
  • 1) master his/her job, 
  • 2) innovate in his/her area of responsibility, whatever its scope and 
  • 3) teach other athenistas about what s/he has learned
  • Demonstrate unconditional positive regard for the personal worth (distinct from a particular individual’s actions) of all other athenistas, and act accordingly
  • Fueled by the passionate desire to make his/her role and athenahealth a terrific success, every athenahealth employee will do what it takes to get the job done, including sometimes working unpredictable, long hours to perform a diverse array of tasks
Skills Required:
  • Ability to gather, manage and synthesize large amounts of information efficiently, effectively and creatively
  • Excellent communication skills (particularly listening and speaking) Maniacal attention to detail
  • Willing/excited to work in a fast-paced, but sometimes intense, rapidly expanding company
  • Excellent analytical and problem solving skills
  • Comfortable working in a professional, diverse corporate setting;
  • Ability to maintain poise and a sense of humor in stressful situations
  • Understanding of the process of medical billing and medical terminology, a plus
  • Bachelor’s degree or equivalent preferred
Interview Rounds:
Round 1 – Online assessment (by Freshersworld)
Round 2 & 3 – Face to Face interview at athenahealth’s Chennai office.

Salary Offered: INR 4.26 LPA 
Job Location :Chennai
Apply Now
About Us
Athena Healthcare Systems
athenahealth is innovating healthcare – one connection at a time. We partner with hospitals and medical organizations across the country to help them optimize financial performance and deliver high-quality care. We offer medical record, revenue cycle, patient engagement, and care coordination services. Our expert teams build modern technology on an open, connected ecosystem, yielding data-driven insights that make a difference for our customers and their patients. For more information, please visit

Disclaimer: This Content is provided by Athena Healthcare Systems, TeamLease E Hire Private Limited (Formerly Cassius Technologies Private Limited) disclaims all warranties against infringement, In no event will TeamLease E Hire Private Limited (Formerly Cassius Technologies Private Limited) be liable for any loss or damage.