Hiring Business - Customer Support Specialist
Eligibility Criteria:
- BBA,BCOM,BBM
- Candidates should have excellent Communication Skill
Job Roles And Responsibilities:
- A great product needs to be complemented with an even superior support experience.
- To offer our customers a 24/7 seamless experience by supporting them with all their needs throughout their journey with Ather.
- To support you will be a robust in-house CRM system with extensive ownership data that will eliminate any information handicap - a spanner in most support scenarios
- You will be the primary owner of customer experience right from product queries to troubleshooting for customers.
- You will be the voice of brand Ather and will be the guardian of delivering a great customer experience, every time, every day.
Skills that we are looking out for:
- Great communication skills in English is non-negotiable. Fluency in Hindi and a regional language will be good to have.
- Presence of mind,at all times.While it may sound relatively easy and an omnipresent quality, a combination of situational awareness and an ability to proactively address concerns and anticipate issues based on available data is a key requirement.
CTC Offered:3.5 Lakhs Per Annum
Job Location:Bangalore