Decurtis Corporation
Decurtis Corporation
Trainee Site Reliability Engineer
Eligibility Criteria:
  • B.E/B.Tech [CSE,IS/IT] MCA/BCA freshers from 2021-2022 batch with 70% and above throughout academics
  • No Backlogs
Skills Required:
Key skill and responsibilities:
  • Willing to work on Production Support at L1 and L2 level
  • C, C++ and JAVA in their curriculum
  • Excellent Debugging and Monitoring skills
  • Should be expert on Python Scripting / Java and enjoy automation
  • Understanding of any relational database : SQL, MySQL, PostgresQL
  • Good understanding of JSON
  • Proficiency for communication over REST APIs
  • Engineering mindset/aptitude i.e. someone who can apply software engineering principles and knowledge for production support.
  • Willing to work from office in Jaipur
  • Willing to work in 24/7 work environment
  • Comfortable on a role that involves 60% production technical & development support and 40% client interactions over technical issues
  • Quick learner 
  • Inclination to learn new technologies and solve challenging problems
  • Requires verbal and written communication skills to convey information that may be 
  • somewhat complex to others who may have limited knowledge of the subject in question
  • Software-centric mindset – focus is on the reliability and performance of the DeCurtis products
  • Strong problem-solving skills and demonstrated ability
Principal Responsibilities:
  • Daily trouble ticket resolution, client interaction and customer support via email and video calls
  • Troubleshooting the production issue to level where we pin point the exact component / module is creating problem in prod
  • Independently resolve the issue / provide the exact analysis of the prod incident onto the ticket
  • Supporting projects during the normalization phase after Go-Live and ensuring the smooth transitions to operations
  • Collaborate efficiently with internal experts to resolve customer issues quickly
  • Collaboration as it’ll involve lots of collaboration with Engineering team
  • Incident ticket management over JIRA tool
  • Provides emergency response either by being on-call or by reacting to symptoms according to monitoring and escalation when needed
  • Proposes ideas and solutions within the infrastructure team to reduce the workload by automation.
  • Plan, design and execute solutions within infrastructure team to reach specific goals agreed within the team
  • Plan and execute configuration change operations both at the application and the infrastructure level.
  • Actively looks for opportunities to improve the availability and performance of the system by applying the learnings from monitoring and observation
  • Identify and debug real time performance issues of all Applications deployed
  • Monitoring the production environment and remediate issues with in defined SLA’s. (service contracts)
  • Develop automation and solutions to simplify the operation and monitoring of the service.
  • Setup for the Continuous Integration build and deployment for DEV and UAT environments
  • Operational support and problem resolution for application users and internal operations tea
  • On call client support
Personal Skills & Attributes:
  • Deals constructively with own failures and mistakes.
  • Changes behaviours in response to feedback and experience.
  • Excellent communication skills
  • Self & Quick Learner
  • Proficient in English speaking for client communication
  • Proficient in English Writing for creating LIVE Incident, Post-mortem analysis reports & Runbooks
Work Location: Jaipur

Salary: INR 4,20,000 Per Annum + 1,40,000 Annual Variable 

Interview rounds: Face to Face/Video call
  • HR Screening & Interaction Round
  • Technical Panel Interview Round 1 
  • Director’s Interview
Note:
  • Work from office - Night Shifts (3-4 days in a month) work from home
  • 2-year work agreement applicable from Day- 1 of joining
  • Only female candidates preferred for this position
Apply Now
About Us
Decurtis Corporation
DeCurtis is the premier provider of location and proximity enabled solutions in complex indoor environments. Built with a focus on the cruise industry and its specific challenges, the DeCurtis Experience Platform (DXP) is a cohesive experience ecosystem that improves safety and security, drives operational efficiency and enhances the overall guest experience all while keeping privacy in mind. Enhancing the cruise experience

Disclaimer: This Content is provided by Decurtis Corporation, TeamLease E Hire Private Limited (Formerly Cassius Technologies Private Limited) disclaims all warranties against infringement, In no event will TeamLease E Hire Private Limited (Formerly Cassius Technologies Private Limited) be liable for any loss or damage.