Engage IT Services Pvt Ltd
Engage IT Services Pvt Ltd
Consultant - NOC
Eligibility Criteria:
  • B.E/B.Tech, Bsc, BCA, Bcom from 2020 - 2022 batch 
  • Strong communication skills in both written and spoken areas
  • Only Male candidates
Responsibilities include:
  • Investigate and Diagnose Issues. 
  • Identify, track and resolve issues.
  • Working on tickets ensuring that the tickets are attended to without violating the SLA
  • Alerting and monitoring with the Monitoring tools and escalating issues to the right engineers.
  • Drive resolution for Level 1 issues and work with other engineers for Level 2 and Level 3 issues
  • Mode of Resolution - through email, ticketing system, chat, voice and remote support. 
  • Continuously strive for self-development through multiple channels. Strong problem solving skills
  • CCNA Certification or Training (R&S, Security)
  • Networking knowledge. 
  • Working knowledge of any of the monitoring tools would be advantageous
Work Location: Bangalore

Shifts: should be willing to work in 24/7 Shifts

Salary: INR 320000-350000 Per Annum (For first 6 months stipend of 15k - 20k)

Interview rounds: Face2Face
  • 3 Technical rounds
  • It's work from office
  • Self-mode for transportation
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About Us
Engage IT Services Pvt Ltd
Founded in 2008 as Cogitate Consulting, the IMS and RIM division was spun off in 2011 under new entity called Engage IT Services Pvt. Ltd. with primary focus to address MSP vertical in North America. We have US presence in partnership with Resourcis Information Systems Inc. Atlanta GA. Engage IT provide solutions in design, deploy & support functions for 24*7*365 IT operations for our MSP clients and their diverse customers base.  We support tens of thousands of users and manage sophisticated and mission-critical systems

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