Associate Application Specialist
  • BE/ B.Tech, ME/ M.Tech (CSE, IS/IT),MCA from 2016/ 2017 Batches with 70% throughout in academics.
Job Opportunity:
Looking for an Associate Application specialist with a proven record to be an independent contributor helping in the Customer support applications in design and development. In this role, you will use your technical abilities to accomplish goals of improving support engineering productivity as well as Informatica Customer’s productivity. Also, you have a unique opportunity to understand the gap between “what product addresses” and “what Informatica Administrator/ Customers need” and address them by incorporating into Informatica Product / platform. Further you will participate in mentoring other engineers, participate in code reviews and improving quality. 

Desired Skills:
  • Constructively work together as a team, sharing ideas
  • A high degree of analytical and problem-solving abilities
  • A natural leader who strives for excellence and is known for his/her prodigious technical ability
  • Possess good communication and customer-relationship skills - responsiveness, sensitivity, diplomacy
  • Comfortable working both independently and collaboratively
  • Advanced problem-solving skills and technical aptitudes that allow you to adapt to new circumstances and to learn quickly when facing new problems and challenges
  • Apply your superior technical Skills to meet service request SLAs, meet and exceed customer expectations
  • Your advanced problem-solving skills and technical aptitudes allow you to adapt to new circumstances and learn quickly when facing new problems and challenges. 
  • Strong programming skills (Java, groovy) and expertise in multi-threaded development
  • Strong experience in frameworks like JavaScript, jQuery, Angular2 or Ember
  • Strong understanding of relational databases like Oracle, SQL Server, MySQL
  • Good experience in NOSQL databases would be an added advantage
  • Excellent Analytical skills and strong attention to details
  • Passion to work with Open Source Software
  • Experience in OO design and implementation
  • Ability to experiment and learn new technologies on the go
  • Excellent written, verbal, and presentation skills is a must
  • Must possess critical thinking, problem solving, and decision-making skills
  • Excellent interpersonal and collaborative skills
Job Description:
  • As an integral part of the Global Customer Support team, you will be responsible for delivering quality applications for ensuring Informatica customer success and satisfaction
  • Work closely with the rest of the Informatica support team, Customers and Products team.  
Additional responsibilities include but are not limited to the following:  
  • Helping customers succeed
  • Understanding customer issues and provides automation solutions
  • Effectively work with across teams and departments
  • Provide regular reports for management about the effectiveness of applications and its usage 
Salary: INR 6,22,710

Joining Date: Immediate

NOTE: Candidates who have participated in the Informatica recruitment process in the last 6 months are not eligible to apply for this.
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About Us
Informatica has strategically located Global Customer Support Centers in North America, Europe, and Asia Pacific. Our single mission is to provide customers with world class technical support to ensure successful implementation of their business solutions using Informatica's products. For the eleventh consecutive year, Informatica has received top marks and ranked #1 in customer loyalty in the 2015 Data Integration Customer Satisfaction survey conducted by independent research firm TNS. 

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