1685943998.jpg "Microland"){kind=logo}
Graduate Trainee
Eligibility :
- B.Sc./B.Com/BBA/BCA/BA with 60% and above in 10th ,12th and Graduation & No Active Backlogs
- Should be from 2023 batch
Job Description:
- End to end trouble shooting End user services network issue
- Provide support on Outlook related issues and Windows OS related issues
- Coordinating with Vendors to troubleshoot on assets which are in Warranty
- Preparing SLA/Performance reports and meeting with Customers to manage regular operation
- Should be ready to work in 24x7 environment.
- Ticket handling
- Address user tickets regarding hardware, software and networking
- Prepare, implement and verify the configuration and integration of a Node/system/services
- Emergency Handling and chronology preparation
- Coordinating with care/vendor team for handling resolved cases
- Interfacing with other Technical Teams
- Installing and upgrading operating systems and computer software.
- Coordinating with field team if onsite support required on faults
- Hand over and activity sheet preparation
- Ability to identify problems and act accordingly as per defined CM process
- Ensuring Post check of activities done during MW period.
- Experience in trouble shooting of configuration related issues.
- Preparation of script and Impact analysis for changes that needs to be done in network.
- Conduct remote troubleshooting
- Ensuring coordination with cross-functional teams (if any) for various issues during any configuration changes.
Interview & Selection Process:
This will be completely an online assessment process. Assessment stages would include:
Round 1 - Aptitude Assessment – Estimated Duration – 30 mins to 1 Hour
Round 2 – Core Language Assessment (British Council) - Estimated Duration – 40 mins
Round 3 – Speaking Language Assessment (British Council) - Estimated Duration – 40 mins
Round 4 – Technical Interview
Round 5 - HR Interview
This will be completely an online assessment process. Assessment stages would include:
Round 1 - Aptitude Assessment – Estimated Duration – 30 mins to 1 Hour
Round 2 – Core Language Assessment (British Council) - Estimated Duration – 40 mins
Round 3 – Speaking Language Assessment (British Council) - Estimated Duration – 40 mins
Round 4 – Technical Interview
Round 5 - HR Interview
Training Indemnity/Bond: 24 months
Salary: INR 2.6 LPA
About Us
Microland
Microland is “Making digital happen” – allowing technology to do more and intrude less. Our solutions for Cloud and Datacenter, Networks, Digital Workplace, Cybersecurity, and Industrial IoT make it easier for enterprises to adopt NextGen Digital infrastructure. Microlanders throughout the world ensure this embrace of digital brilliance is predictable, reliable, and stable.
Incorporated in 1989 and headquartered in Bengaluru, India, Microland has more than 4,500 digital specialists across offices and delivery centers in Asia, Australia, Europe, Middle East, and North America.
Disclaimer: This Content is provided by Microland, TeamLease E Hire Private Limited (Formerly Cassius Technologies Private Limited) disclaims all warranties against infringement, In no event will TeamLease E Hire Private Limited (Formerly Cassius Technologies Private Limited) be liable for any loss or damage.