Junior Engineer
Eligibility :
BE/B.Tech (CS/IT/IS/EEE/E&I/ECE,EE)/ MCA from 2017 batch with 60% marks throughout academics.
Roles and Responsibilities:
Technical Skills
- Should have understanding of basic IT related technical terms like memory, server, CPU, network, IP address etc.
- Prior Experience in infrastructure monitoring will be an added advantage
Role Details
- Be responsible for queue monitoring and acknowledging tickets.
- Assigning tickets to next level of engineers as per the category of tickets
- Service Desk, Server monitoring, Network monitoring, Troubleshooting server issues & network issues.
- Incident management and client handling skills.
- Support on call, ready to work in any shift as per the project need from any Mindtree location.
- Basic application support knowledge
- Excellent written and oral communication
- Ability to work independently, be adaptable to change and varied working hours
- Ready for 24/7 support, rotational shifts
- Ability to take quick decisions, like when to escalate a ticket to next level
- Ability to comprehend the issue and act with swiftness
- Individual must be flexible to work for extended hours, if required.
Soft Skills :
- High Integrity
- Problem solving skills and learning attitude
- Good communication skills
- Confident & Energetic
- Team player
- Process oriented
Training : The training would be for a period of 8 weeks and has to be completed successfully by clearing all assessments by Mindtree. Assessment will be based on the 8 weeks training curriculum.
The training would be on the below technologies:
1. Operating System : Windows & Linux
2. Database : MS SQL & My SQL
3. Networking : ITIL Basic Concepts
Interview Process : Assessment(Online Assessment + Essay Writing) – Shortlisted candidates will be called out for interview process.
Salary : INR 2.75 LPA.
Service Agreement : Rs. 2 Lakhs for 2 years from the Date of Joining.
Joining Location for Training : Bhubaneshwar, Mindtree Kalinga.
Stipend during Training : 21,000/- per month (Rs. 6,000/- would be deducted monthly while at Kalinga for stay and laundry).
About Us
Mindtree
Mindtree [NSE: MINDTREE] delivers digital transformation and technology services from ideation to
execution, enabling Global 2000 clients to outperform their competition. “Born digital,” Mindtree takes an
agile, collaborative approach to creating customized solutions across the digital value chain. We are
Co-headquartered in Bangalore, India and New Jersey, USA.
Founded in 1999, we are now 17,000+ Mindtree Minds across the globe. Our annual revenue crossed
$780+ million in 2016-17. Mindtree provides services in e-commerce, mobile applications, cloud
computing, digital transformation, data analytics, EAI and ERP, with more than 290 clients and 43 offices
in 17 countries.
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