Movate formerly CSS Corp
Movate formerly CSS Corp
IT Support Infrastructure
Eligibility:
  • B.E/B.Tech, Bsc, Bcom ( CSE, ECE, EEE, IS/IT) BCA From 2021-2022 batch with any percentage criteria
  • No Backlogs
Principle Duties And Responsibilities:
  • Provides L1 & L2 remote support on all 5 operating systems (Linux, Mac, Windows, Chrome and Android) with basic OS troubleshooting techniques and documented escalation procedures
  • Provides L1 & L2 remote support on software and applications to the point of installation and basic use; if required need to escalate or file bug with application owners
  • Uses troubleshooting techniques to identify network related issues
  • Provides system administrative support and basic hardware troubleshooting on desktops, laptops, VMs and Servers
  • Help employees with access & account issues based on defined/documented guidelines, policies and procedures
  • Attends required technical training sessions and makes effective use of KBs to address issues efficiently
  • Complies with schedule adherence to ensure the overall service level targets are achieved
  • Identifies and provides input on unique (or) recurring user problems
Preferred Qualification (Secondary):
  • Excellent communication skills
  • Good customer service skills, multitasking and leadership skills
  • Ability to adjust quickly to the changing priorities and make quick decisions with limited information 
Salary: INR 2,00,000 Per Annum + Night Shift Allowance + Retention Bonus

Night Shift Allowances: INR 39,600 Per Month

Retention Bonus: 1 time retention bonus of INR 50000/- in 2 instalments, 25K after 6 months balance 25K after 1 year

Shift: Rotational shift

Work Location: Hyderabad (Gachibowli)

Interview rounds: (Virtual) 
  • AMCAT Test
  • Communication round
  • Technical round
Note: 
  • It's work from office
  • Need to sign 2 years service agreement
Apply Now
About Us
Movate formerly CSS Corp
Movate is a global customer experience and technology consulting services provider, disrupting the industry with a unique intersection of industry-leading proprietary solutions, resilient operations, and innovative business engagement models. It has emerged as a compelling alternative to the traditional IT and support service providers with its premium service offerings and differentiated value propositions that solve clients’ critical business problems proactively. The company is a digital transformation partner of choice for its clients, which include the world’s top innovators across industries, from mid-market players to large enterprises. Its diverse team of over 12,000 customer-centric thinkers, collaborators, and co-creators across 20 global locations, is passionate about helping clients succeed through intelligent automation-led outcomes.

Disclaimer: This Content is provided by Movate formerly CSS Corp, TeamLease E Hire Private Limited (Formerly Cassius Technologies Private Limited) disclaims all warranties against infringement, In no event will TeamLease E Hire Private Limited (Formerly Cassius Technologies Private Limited) be liable for any loss or damage.