Pratian Technologies
Pratian Technologies
Associate Sustenance Engineer
QUALIFICATIONS AND EXPERIENCE REQUIRED:

  • BE / BTech (CSC/ EC/ EEE/IS) BSC/MSC/BCA/MCA/MS-IT, BS-IT - 2018-20
  • Excellent analytical and problem solving skills
  • Excellent verbal/written communication skills. Competent in English.
  • Good knowledge on database manipulation skills (like MSSQL/T-SQL scripts/queries)
 
POSITION & OBJECTIVES:

Job description:

  • Develop expertise on in-house applications.
  • Responsible to drive all technical and functional issues towards closure
  • L2 support - diagnosis, investigation, resolution, coordination with business, application owners, infrastructure support
  • Creation of ticket and tracking through lifecycle
  • Co-ordinate with L3 support for application bug/ enhancement requirement. 
  • Support L3 team during implementation.

This role involves 24*5 rotational shifts supporting internal customers (within the organization) and On-Call support.



Profile description:

  • Strong communication and interpersonal skills, with an ability to communicate effectively and professionally.
  • Ability to produce clear written material.
  • Ability to communicate technical information in a clear and understandable manner to non-technical stakeholders.
  • Customer focused and goal orientated with keen attention to detail.
  • Strong sense of ownership and ability to follow tasks through to completion.

Work Location: Bangalore

Annual Package: 3.5 lacs
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About Us
Pratian Technologies
Pratian Holdings is a global ‘Digital Business Ecosystem’ solution provider serving from Start-Ups to Fortune 500 Co’s across 7 Countries globally with a Partnership Mindset. Pratian’s journey can be summarized into: Inception (2006) – Breakthrough (2009) – Scale (2012) – Diversification (2015) – Disruption (2018 & beyond) … Founded in 2006, over a decade in existence a skills training company has emerged into a global tech Conglomerate driven by its 400+ member team transforming the landscape of many industries with its innovations. Pratian’s Digital Business Ecosystem comprises of an end to end products and solutions powered by the enabling platforms. We serve enterprises, startu-ps, community and government among other stakeholders who are looking at digital transformation & related offerings. As an ecosystem, we are uniquely poised to deliver the best results for our customers through a blend of ‘Digital, People and Business’ transformation models. Our solutions focus on delivering value with a clear ‘ROI that is sustainable and scalable for our customers’, while we help them achieve their most important goals of exponential profitability or high impact as may be the case. Over the past 12 years, we have served a broad mix of customers from Fortune 500 companies to start-ups. We’ve learned how to build lasting relationships by taking accountability for customers’ critical outcomes. We call this a ‘partnership mindset’. Pratian Holdings portfolio comprises of companies from the following industries: information technology, healthcare, education, research, infrastructure, food, wellness, finance, insurance, marketing, human resources, and start-ups. We are headquartered in Bangalore, the IT capital of India and have presence in the U.S.A., Canada, Latin America, Israel, U.A.E., U.K. & Singapore.

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