Customer Support Executive
Eligibility Criteria:
- Any graduate - from 2019-21 Batch
- Immediate joiners only.
Roles and Responsibilities:
- Resolve customer tickets over Fresh desk, call, live chat, and social media
- Quick turnaround time to answer customer queries and maintain the right categorization of tickets
- Identify and assess customers' needs to achieve customer satisfaction and deliver quality responses
- Follow communication procedures and guidelines
- Go the extra mile to engage customers and keep them happy
- Collect and pass feedback to the respective stakeholders bring in impactful solutions
- You will be able to interact with some of the largest new age businesses in the country including E-commerce, Travel, that we support
Desired Skills and Experience:
- Excellent written and oral communication skills
- 3-6 months experience in similar background will be preferred though not necessary
- 12th pass is the minimum qualification required.
- Only from Bangalore however bilingual skills would be preferred
- Should have no issues in working 24/7 or shifts (5 days in a week)
Job Location: Bangalore
Salary Offered: INR 24000/- Per Month + Shift Allowance
About Us
RazorPay
For a long time, we have felt that enabling frictionless transactions is a major problem and nobody seems to be doing it right. We decided to tackle it ourselves. Founded by IIT Roorkee alumni, Razorpay aims to revolutionize online payments by providing clean, developer-friendly APIs and hassle-free integration. We offer a fast, affordable and secure way for merchants, schools, ecommerce and other companies to accept payments online.
Disclaimer: This Content is provided by RazorPay, TeamLease E Hire Private Limited (Formerly Cassius Technologies Private Limited) disclaims all warranties against infringement, In no event will TeamLease E Hire Private Limited (Formerly Cassius Technologies Private Limited) be liable for any loss or damage.