Eligibility Criteria:
- BA graduate (Any stream) from 2021 batch
- Good communication skills
Position Overview:
The Renewals Trainee will be primarily responsible for ensuring the target contract renewal rate for existing small/medium-sized to enterprise customers in their assigned territory. RSTs assure that all renewals are completed prior to expiration and passing leads up to Partner Sales Channel for additional service opportunities.
Key Responsibilities:
- Manages renewals process & timely support for a defined territory of customers.
- Provides management with performance feedback.
- Serves as a resource to other organizations for process and policy questions
- Troubleshoots problems and escalates as necessary.
- Assists in key indicator reporting and trend analysis.
- Responsible for meeting productivity requirements on outbound calls for renewals.
- Understands the business use of Replicon products, services and future directions
Qualifications:
- Bachelor’s degree in any Arts or related field required.
- Experience in Sales / renewals in a B2B/B2C environment handling international customers preferred
- Excellent communication skills / active listening skills
- Passion for sales, customer handling and target oriented.
- Demonstrated ability to work in collaboration with others to achieve goals
- Ability to multi-task in a fast-paced environment.
- Time management skills.
- Demonstrated proficiency with e-mail, computers, Word, Excel and Internet
Shifts: Must be willing to work in North American shifts
Work Location: Bangalore
Salary: INR 3.3 LPA ( First 6 Months candidates will be paid 21,500/- per month as stipend, and after 6 months, CTC will be revised to INR 3.3 LPA)
Interview process: 3 rounds (Virtual)
- GD round
- Hiring manager round
- Senior manager round
Note:
It's work from office