Teamlease Digital
Teamlease Digital
HR Practitioner
Job Purpose:

Top MNC looking for a Recruitment associate to join the Talent Acquisition team and help candidates complete their application, perform screening of candidates, schedule/reschedule their first day and share first day details with new employees. This will involve interact with candidates via email, phone call, instant messaging.

  • Make outbound calls to the candidate and motivate them to complete job application.
  • Schedule/reschedule first day of work for the employees and sharing necessary information.
  • Review application form and make sure all the details are filled appropriately.
  • Handle inbound calls and resolve candidate’s queries.
  • Respond to candidate’s queries over email/text.
  • Resolve queries on a ticketing platform. Knowledge of Service now will be added advantage
  • Provide excellent experience to the candidates.
  • Maintaining a quality score of 90% and above throughout.
  • Escalate issues and seek advice when faced with complex issues/problems
  • Ensure process controls are in place; Maintain, validate and update process documentations as applicable to ensure compliance with documentation requirements
  • Must be able to propose process improvement ideas which can reduce time, improved accuracy or enhance controls 
  • Participate in Team building activities
  • Ensure and maintain the security and confidentiality of client data
  • Ensure Customer Satisfaction

  • Proven work experience in an international contact centre environment (preferably USA) in making/receiving calls.
  • Experience working and delivering under strict timeline.
  • Should have neutral accent
  • Excellent communication skills (verbal and written).
  • An ability to handle sensitive and confidential information.
  • Agile and flexible with work schedule.
  • Experience working and navigation on multiple systems/tools.
  • Logical and analytical thought process.
  • Willing to work in any US shift (EST/CST/MST/PST).
  • Willing to work in rotational shifts and rotations week off as and when required


Career Level-13 
  • Fresher INR 25000
  • Upto 6 months INR 28000

Career Level-12
  • 7 months-12 months INR 30000- INR 40000

Mode of Work(WFH or WFO):  WFO

Interview process: Versant, CD and OPS Interview

Contract duration: 4 Months

Job Location: MDC7A (building 6, gigaplex, 8, Mugalsan Rd, Sector 20 B, MSEB Staff Colony, Sector 20, Airoli, Navi Mumbai, Maharashtra 400708) & BDC13 (RGA Tech Park, Carmelaram, Hadosiddapura, Chikkakannalli, Bengaluru, Karnataka 560035)

Shift Timing – 06.30pm onwards to 06.30 am, but 9 hours working, including weekends. Weekday offs will be provided.

Note: Willing to work in rotational shifts and rotations week off as and when required

Apply Now
About Us
Teamlease Digital
TeamLease Digital is a subsidiary of TeamLease Services Limited, which offers specialized staffing & solutions across IT, ITeS, Telecom, Engineering, EdTech, HealthTech, Finance & Accounting, and Gaming industries. TeamLease Digital has emerged as one of the largest specialized staffing & solutions providers in the country. TeamLease Digital has hired over 80,000+ professionals since its inception, has 10,000 + consultants currently deployed with 200+ clients including some of the largest Fortune 500 clients, and has over 7,000+ open jobs every day. With the purpose of ‘Putting India to Work’, we at TeamLease Digital are committed to being part of the amazing growth story of our country.

Disclaimer: This Content is provided by Teamlease Digital, TeamLease E Hire Private Limited (Formerly Cassius Technologies Private Limited) disclaims all warranties against infringement, In no event will TeamLease E Hire Private Limited (Formerly Cassius Technologies Private Limited) be liable for any loss or damage.