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Contact Center - Genesys Jobs in Hyderabad - Infosys

Contact Center - Genesys

Infosys
experience-icon 2 to 3 Years
salary-icon Not disclosed
Expired

Posted: 01 Oct 19

Job Description

Contact Center - Genesys

Company: Infosys Limited India

Job ID/Ref Code: Inf_EXTERNAL_10042237_26

Skill(s): Genesys, Inbound & Outbound Calls

Experience Range: Mid Level

Primary Location: Bangalore

Location(s): Chennai,Hyderabad,Pune

Role Designation: Associate Consultant

Responsibilities: 
• Actively aid the consulting team in different phases of the project including problem definition, effort estimation, diagnosis, solution generation, design and deployment.,
• Contribute to unit-level and organizational initiatives.,
• Adherence to the organizational guidelines and processes.

Technical and Professional Requirements: 
•Minimum 2 years of experience is required in requirement analysis, design, development, testing, deployment and production support of applications in Genesys suite of products (Inbound, outbound, Routing, Multimedia & Reporting),
•Nice to have exposure to AWS /Verint / Nice call recording solutions. ,
• Location of posting is driven by business requirements

Educational Requirements: BE , BTech , MSc , MTech , MCA

Service Line: Unit-Engineering services

Job Particulars

Role others
Education BE/B.Tech, MCA, ME/M.Tech, MSc
Who can apply Experienced (2 to 3 Years)
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id713336
Job Category Others
Locality Address
State Telangana
Country India

About Company

Infosys is a global leader in consulting, technology and outsourcing solutions. Infosys enables clients in more than 30 countries to outperform the competition and stay ahead of the innovation curve.Working with Infosys is not a job. It's a journey. An experience. There's so much to explore here - even about yourself - that every day is a new day.
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