CRM Delivery Customer Service Representative Jobs in Gurgaon - IBM

Responsibilities

• Co-ordinate all accounting activities associated with the General Ledger particularly fixed assets, inter-company, inventory, cash and bank, indirect tax and accruals.
• Identify risks or opportunities to revenues, cost and profitability and propose appropriate actions.
• Ensure client Service Level Agreements (SLA) and timelines are met.

• Minimum 0-1 year work experience in Finance and Accounting
• Ability to manage order fulfilment, Collecting and applying Cash payments
• Experience to identify duplicate records in the Vendor Invoice receipt, verify and process the invoice accurately and in timely manner
• Knowledge to match Invoices and identify errors and resolve exceptions, prioritize invoices and reduce aging of invoice
• Be part of a team that are Compliant to SOX – e.g. documents to be posted after due Approval
• Experience in handling manual and automatic payment requests along with verification and payment run proposal
• Solid understanding of Process Travel and Expense (T/E) claims and payments, duplicate payment resolution, recovery and vendor statement reconciliations
• Ability to handle queries through calls and Email follow-ups
• Working knowledge of basic accounting and various accounting principles.
• Ability to detect duplicate and or error records and take appropriate actions
• Proficient in expense management

• Proficient in Microsoft Office applications and familiar with Accounting terminologies
• Experience in handling queries via calls and emails is highly desired
• Comprehend and process data, handle order fulfilment, collect and apply cash payments
• Follows procedures, comfortable in adapting to transformation within business unit
• You love collaborative environments that use agile methodologies to encourage creative design thinking and find innovative ways to develop with cutting edge marketing trends
• Ambitious individual who can work under their own direction towards agreed targets/goals.
• Ability to manage change and be open to it good time management and an ability to work under stress
• Proven interpersonal skills while contributing to team effort by accomplishing related results as needed
• Maintain technical knowledge by attending educational workshops, reviewing publications