CRM Executive Jobs in Bangalore - 5ines
Job Description
· Building and maintaining a relationship with the clients and key officials.
· Directing the sales team regarding the opportunities for further sales within key clients.
· Resolving the problems faced by the customers.
· Preparing and weekly and monthly report goals.
· Manages customer and activity data quality.
· Helping customers by offering advice.
· Making important contribution to the customer satisfaction and loyalty.
· Auditing and updating the complaint sheet faced by the customers.
· To generate more leads from the people out called.
· Handling customer inquiries both through phone and through E-mail
· Ability to take the customers through the sales process
· Build sustainable relationships and engage customers by taking the extra mile.
· Manage a large amount of inbound and outbound calls in a timely manner.
· Follow a communication script when handling different customers.
Job Particulars
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