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Cusotmer Service Jobs in Gurgaon - Gettin techsoft india Pvt ltd

Cusotmer Service
Gettin techsoft india Pvt ltd
Gurgaon(DLF Cyber City )
Any Graduate
1 yrs
15000 - 25000 Monthly
Gettin techsoft india Pvt ltd
Last Date 24 Apr 2021
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Gettin techsoft india Pvt ltd - Job Details

Date of posting: 23 Feb 21

We have 2 Openings for Operation process. 

Roles 

To assist customers in solving queries related to feedback, requests, complaints. Ensuring timely and professional responses to all the queries, requests & complaints received

Responsibilities

•           Handle queries and complaints of customers on Email, Calls.

•           Problem Solving Efficiency

•           Energetic, friendly and approachable individuals who understand the importance of great customer service

•           Responsible to deliver high quality and productivity results that meet the identified targets

•           Strong ability to multitask and take fast decisions independently

•           Maintains composure and patience with customers. 

Note -Candidate having Chargeback and fraud process knowledge, will be advantage.

At least 1year experience in customer service, fraud &chargeback management process is preferred. 

Eligibility Criteria 

•           Should be graduate in any stream

•           Should have good communication skills (English & Hindi)

•           Should have good knowledge of MS Excel

•           Freshers with exceptional communication skills can also apply

Job Summary

Job Type : Full Time
Job Category : Tech Support
Hiring Process : Face to Face Interview
Who can apply : Experienced (1 yrs)

About Gettin techsoft india Pvt ltd

Gettin techsoft india Pvt ltd
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This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com
Service Desk Technician
Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, M.Com...

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