Custmare Care Executive jobs - Delhi - Freelancer rizwaan - 0 to 0.5 years of experience - 17 October 2020
FEATURED JOBCustmare Care Executive
Freelancer rizwaan
Expired
Posted: 17 Oct 20
Job Description
Call Hr Rohit 8685041739
Main Job Tasks and Responsibilities –
- Answer calls and respond to emails
- Handle customer inquiries both telephonically and by email
- Research required information using available resources
- Manage and resolve customer complaints
- Provide customers with product and service information
- Update existing customer information
- Identify and escalate priority issues
- Route calls to appropriate resource
- Follow up customer calls where necessary
- Document all call information according to standard operating procedures
- Complete call logs
- Produce call reports
- Contact customers by phone/email
- Follow up on customers with outbound collection calls
Education and Experience –
- Any graduate/Diploma
- Proficient in relevant computer applications
- Required language skills (read and write) – English & Hindi
- Knowledge of customer service principles and practices
Job Particulars
Role bpo telecaller
Education 10th Pass (SSC), 12th Pass (HSE)
Who can apply Freshers and Experienced (0 to 0.6 Years )
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id1019870
Job Category
Locality Address Ashok Vihar, Azadpur , Chanakyapuri , Chandni Chowk , Dilshad Garden
State Delhi
Country India
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