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Custmare Care Executive jobs - Delhi - Freelancer rizwaan - 0 to 0.5 years of experience - 17 October 2020

Custmare Care Executive
Freelancer rizwaan
Delhi(Ashok Vihar, Azadpur , Chanakyapuri , Chandni Chowk , Dilshad Garden )
0 to 0.6 yrs
12000 - 20000 Monthly
Freelancer rizwaan
Last Date 17 Dec 2020
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Freelancer rizwaan - Job Details

Date of posting: 17 Oct 20

Call Hr Rohit 8685041739

Main Job Tasks and Responsibilities –

  • Answer calls and respond to emails
  • Handle customer inquiries both telephonically and by email
  • Research required information using available resources
  • Manage and resolve customer complaints
  • Provide customers with product and service information
  • Update existing customer information
  • Identify and escalate priority issues
  • Route calls to appropriate resource
  • Follow up customer calls where necessary
  • Document all call information according to standard operating procedures
  • Complete call logs
  • Produce call reports
  • Contact customers by phone/email
  • Follow up on customers with outbound collection calls

Education and Experience –

  • Any graduate/Diploma
  • Proficient in relevant computer applications
  • Required language skills (read and write) – English & Hindi
  • Knowledge of customer service principles and practices

Job Summary

Job Type : Full Time
Job Role : BPO / Telecaller
Job Category :
Hiring Process : Face to Face Interview
Who can apply : Freshers and Experienced (0 to 0.6 yrs )

About Freelancer rizwaan

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This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com
BPO/Telecaller
B.Com, BA, BE/B.Tech, LLB, 10th Pass (SSC)...
Custmare Care Executive
10th Pass (SSC), 12th Pass (HSE)
BPO Executive Telecaller
LLM, B.Arch, Certificate Course (ITI), Diploma, M Phil / Ph.D...
Telecaller
Diploma, B.Com, BA, 12th Pass (HSE), Other Course

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