Customer Care Agents Jobs in Mumbai - Edvantage International Consultaing
Customer Care Agents
Job Description
- Obtains client information by answering telephone calls; interviewing clients; verifying information.
- Determines eligibility by comparing client information to requirements.
- Establishes policies by entering client information; confirming pricing.
- Informs clients by explaining procedures; answering questions; providing information.
- Maintains communication equipment by reporting problems.
- Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures.
- Updates job knowledge by studying new product descriptions; participating in educational opportunities.
- Accomplishes sales and organization mission by completing related results as needed.
Job Particulars
About Company
EdVantage International Consulting is a multinational Company specializing in providing cutting edge solutions in domains of Education, Immigration and Talent Acquisition. Primarily an Education and immigration consultancy headquartered in Auckland, New Zealand widely spread with offices in India, Middle East, Malaysia, and Sri Lanka
EIC has now forayed into offering recruitment solutions to businesses, institutions and corporate houses in India under its arm. We offer customized staffing solutions across multiple industries, keeping abreast of the latest industry trends and the specific and ever changing needs of our clients. EIC services include to One-stop-solutions of hiring which includes temporary & permanent staffing, outsourcing and other workforce solutions in the diverse functions , of Engineering, Finance & Accounts, Human Resources, IT, logistics , BPOs & KPOs processes, IT, Healthcare, Sales & Hospitality
