Customer Care Executive Jobs in Allahabad - DIGIRIPPLE MEDIA MARKETING LLP

Customer Care Executive

DIGIRIPPLE MEDIA MARKETING LLP

0 Years

Not disclosed

Expired

Posted: 11 Oct 17

JOB DESCRIPTION

RESPONSIBILITY

Ensure all required forms are completed completely and accurately; when needed meet with clients to complete paperwork.
Generate reports such as position statements, for representative's meetings with clients.
Track pending business and service paperwork; update pending business and service summary sheet for advisor’s attention; track and tally all outstanding work.
Handle phone calls from clients, when appropriate; transfer calls to advisor, when required.
Handle advisor needs proactively.
Conduct research on Morning star or and other research sites as directed by representative.
Assist with seminars as directed by representative.
Make recommendations to systematize and improve office functioning.

REQUIREMENTS

The ability to interact with people across all levels of the business.
Demonstrated ability to work in fast‐paced environment.
Effectively prioritize workload and meet deadlines.
Familiarity with basic marketing concepts and practices.
Must have excellent problem solving, organizational, written & verbal communication
Must have strong follow-up skills.
Proficient in Microsoft Outlook, Word, Excel.
Must have excellent phone skills & etiquette.