Customer Care Executive Jobs in Bangalore - Black And White Outsourcing Pvt Ltd

FEATURED JOB

Customer Care Executive

Black And White Outsourcing Pvt Ltd

0 Years

13000 - 30000 Monthly

Expired

Posted: 10 Dec 18

Job Description

Banking Process :

Quality check the information provided by the bankers on home loan application
Making contacts with CA & Bankers for missing or incomplete information
Maintain the self performance and client data processed on excel sheets
Analyse and take decisions on whether the application should approve or decline
Loan applications with potential risk to be highlighted to Fraud or Credit team
Communicate with the internal & external stakeholders via emails and calls
Generate offer letters for loan disbursement
To manage and complete the allocated work as per the agreed targets.

International Process - Collections (B2B &B2C)

B2C & B2B collections , with lucrative incentives.
Review accounts and call on premium customers.
Include outbound calls to collect / resolve customer queries related to automobile.
Includes working with sales, billing and cash team for help

Technical / Desktop Support:

Ensuring low down time for production desktops.
Preventive / Corrective maintenance of all the desktops.
Managing and Maintaining operating system Endpoint Protection at desktop level, Microsoft issues.Responsible for Backups and Restore of critical data according to users request.
Responsible for 1st level troubleshooting in Servers and Hardware/ Operating system / Network related issues.
Ensuring Encryption in all Laptop users for data security, and EFS backup
Managing and updating Windows patches for Desktops and Laptops.
UPS Monitoring
Providing Mobile devices support (Microsoft Active Sync) for corporate users

This is a wonderful opportunity, don't miss this opportunity.

Please carry 2 copies of resume and Aadhar id Copy

Venue : Black and White Business Solutions Pvt Ltd,
#721, 2nd Floor, CMH Road Indiranagar Bangalore-560038
Land Mark: CMH Bus-stop or KFC Bus-stop

Regards
Priya HR Analyst
Black and White Business Solutions Pvt Ltd

Job Particulars

Role customer service tech support

Education B.Com, BA, BBA/BBM, BCA, BE/B.Tech, BHM, BSc, Other Graduate

Who can apply Freshers

Hiring Process Face to Face Interview

Employment TypeFull Time

Job Id524932

Job Category BSc/BCA/BBM , Tech Support

Locality Address

State Karnataka

Country India

About Company

Incorporated in 2006, Black & White Business Solutions Pvt Ltd has been the training and staffing industry's leader and innovator, and today, has evolved as a premier provider of manpower for some of the fortune 500 companies for their junior/middle & executive talent management staffing needs. We work with our clients hand on hand to overcome the challenges they face in attracting / interviewing and retaining Junior / Middle & Top Management professionals, Black & White recruitment services range from executive, corporate governance, Top Management, ITES, IT and Non IT industries.

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