Customer Care Executive Jobs in Bangalore - Nest Away Technologies Pvt Ltd
Job Description
The pre-requisites and must haves are:
- Excellent English & Hindi communication skills
- 0-2 Years of experience
- The candidate must be willing to work in rotational shifts and must
- be open to rotational week offs
- 6 days working
- Designation: Executive / Senior Executive - Customer Care
- Open Positions: 21
- Roles & Responsibilities:
- Effectively manage large amounts of incoming calls & emails
- Generate sales leads
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships of trust through open and interactive
- communication
- Provide accurate, valid and complete information by using the right
- methods/tools
- Meet personal/team sales targets and call handling quotas
- Handle complaints, provide appropriate solutions and alternatives
- within the time limits and follow up to ensure resolution
- Keep records of customer interactions, process customer accounts
- and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers
Job Particulars
Who can apply Freshers and Experienced (0 to 2 Years )
Hiring Process Written-test, Face to Face Interview
Employment TypeFull Time
Job Id406590
Job Category Diploma , BSc/BCA/BBM , Tech Support
Locality Address
State Karnataka
Country India
About Company
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