Customer Care Executive Jobs in Bangalore - Nobroker Technologies Solutions Pvt Ltd.
Customer Care Executive
Nobroker Technologies Solutions Pvt Ltd.
Expired
Posted: 26 Aug 19
Job Description
About The company:
NoBroker.com is world's largest C2C marketplace in online real estate. With cumulative 50 lakh customers, it has grown 10X in last one year. With three rounds of funding of $71 mn, it is well funded by key US, Indian, Japanese & Korean investors like General Atlantic, SAIF Partners, KTB ventures and BeeNext. It is headquartered in Bangalore with a team of 900+ people. Role and Responsibility – Customer Relationship Manager
• Act as relationship manager for the Paid customers of NoBroker
• Build sustainable relationships and trust with customer accounts through
open and interactive communication
• Identify and assess customers needs
• Service customer in finding the right tenant / house as per the requirement
of customer
• Dial outbound and attend inbound calls of customer and leads
• Use internal tools and methods to provide best possible service to the
customer
• Negotiate with leads on behalf of customer
• Keep customer up-to date on the progress of his account
• Follow communication procedures, guidelines and policies.
NoBroker.com is world's largest C2C marketplace in online real estate. With cumulative 50 lakh customers, it has grown 10X in last one year. With three rounds of funding of $71 mn, it is well funded by key US, Indian, Japanese & Korean investors like General Atlantic, SAIF Partners, KTB ventures and BeeNext. It is headquartered in Bangalore with a team of 900+ people. Role and Responsibility – Customer Relationship Manager
• Act as relationship manager for the Paid customers of NoBroker
• Build sustainable relationships and trust with customer accounts through
open and interactive communication
• Identify and assess customers needs
• Service customer in finding the right tenant / house as per the requirement
of customer
• Dial outbound and attend inbound calls of customer and leads
• Use internal tools and methods to provide best possible service to the
customer
• Negotiate with leads on behalf of customer
• Keep customer up-to date on the progress of his account
• Follow communication procedures, guidelines and policies.
- Go extra mile to provide excellent customer service.
Best Regards,
shilpashree.R|Job Particulars
Education B.Com, 12th Pass (HSE)
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id680521
Job Category Tech Support
Locality Address Bellandur , Electronic City , Marathahalli , Sarjapur Road
State Karnataka
Country India
About Company
Nobroker is a new home rental platform that makes it easier to find your new home without paying any brokerage
Nobroker was started because all of us believed that paying hefty brokerage can not be the only option to find a new home. As tenants, we have been paying these brokerages year on year without seeing any advantage of the broker. The only reason he existed was that there was a huge information asymmetry in the market. Nobroker is a platform that removes this information asymmetry and provides a marketplace for free exchange of this information that used to cost 1-2 months of rent as brokerage.
Jobs By Location
Bangalore
Kolkata
Gurgaon
Pune
Hyderabad
Mumbai
Noida
Ahmedabad
Chennai
Delhi
Others also searched for
Job & career videos Subscribe
