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Customer Care Executive Jobs in Bangalore - StaffInx

Customer Care Executive
StaffInx
Customer Care Executive Jobs in Bangalore - StaffInx
Last Date 02 Nov 2018

StaffInx - Job Details

Date of posting: 04 Sep 18

KEY RESPONSIBILITIES:

  • Answers incoming customer calls with a friendly and positive manner and provides outstanding service to the customer throughout the duration of the call.
  • Responds to incoming calls from the customers to solve queries and provide alternative options, also change any account information upon customer’s request.
  • Ensure resolutions are provided keeping in mind call control and call duration as prescribed by the client SLA.
  • Ensures all information provided is post verification and authentication as per the Data Protection Act
  • Updates the client software with customer information, queries and Service requests.
  • Provides new thoughts and ideas for process improvements
  • Works in conjunction with process requirements and metrics (SLA)
  • Forwards customer feedback (VOC) to the supervisors for concerns / suggestions raised by the customer.
KNOWLEDGE AND SKILLS:
  • Excellent communication skills
  • Polite and customer service oriented
  • Able to comprehend customer queries and provide the relevant resolve
  • Exhibits patience and empathy to resolve customer queries
  • Typing Skills: 15 wpm with 85 % accuracy

Job Summary

Job Type : Full Time
Job Category : Diploma,Tech Support
Hiring Process : Written-test, Face to Face Interview, Telephonic Interview, Group Discussion
Who can apply : Freshers

About StaffInx

We at StaffInx recruit for Major companies in Bangalore. We hire IT, Non IT and Customer Support Roles. 

This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com
Content Reviewer
BE/B.Tech
Relationship Manager
M.Com, BBA/BBM, MBA/PGDM, BFA, B.Com...
Technical support Executive
12th Pass (HSE), BSc, BCA, BE/B.Tech, Diploma...
English Speaking
Relationship Manager
M.Com, BBA/BBM, MBA/PGDM, BFA, B.Com...
English Speaking

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StaffInx recruiting Customer Care Executive candidates nearby Bangalore.StaffInx vacancies for Customer Care Executive is recruited through Written-test, Face to Face Interview etc.
StaffInx Company recruits a lot of candidates every year based on the skills English Speaking. The candidates with BBA/BBM, B.Arch, Diploma, B.Pharm, B.Com are selected to full fill the vacancies in Customer Service / Tech Support job field. The candidates nearby Bangalore can apply for Customer Care Executive position in StaffInx. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the StaffInx recruitment, candidates are mostly chosen for the department of Customer Service / Tech Support . To learn more about the current jobs and other details, it is better to go through official site of StaffInx and Freshersworld. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Freshersworld is a leading employment portal that researches the official site of StaffInx and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in StaffInx and near your city and get a secured career.