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Customer Care Executive Jobs in Bangalore - YLG India Pvt Ltd

Customer Care Executive
YLG India Pvt Ltd
BBA/BBM, BSc, BCA, BSW, BEd, BFA, B.Com
0.6 to 3 Years
Customer Care Executive Jobs in Bangalore - YLG India Pvt Ltd
Last Date 04 Mar 2018

YLG India Pvt Ltd - Job Details

Date of posting: 03 Jan 18

Duties and responsibilities

  • Manage large amounts of inbound and outbound calls in a timely manner.
  • Following the given script and ensuring the stated SOP is followed.
  • Communicating the offers, services to customers.
  • Identify customer  needs, clarify information, research every issue and provide solutions and/or alternatives.
  • Keep records of all conversations in our call center database in a comprehensible way
  • Following up with the customers.
  • Manage the customer complaints and escalate it to Business Manager.

Job Summary

Job Type : Full Time
Job Category : BSc/BCA/BBM,Tech Support
Hiring Process : Face to Face Interview
Who can apply : Experienced (0.6 to 3 Years)

About YLG India Pvt Ltd

In 2009, YLG established in Bangalore. YLG opened with a promise – consistently deliver world class services to all customers across all Salons, bringing the best products and services from across the world.Forbes rated YLG one of the five hottest start-ups. We have also earned many more accolades like the best Regional Salon Chain (South) at the Indian Salon and Wellness Awards for three consecutive years and many more. Did success go to our head? No, only the desire to be truly world class and innovative every day. We partnered with Headmasters UK, London based cutting edge hairdressing chain to create and launch signature hairstyles way back in 2010. The styles are unique yet can be created at any YLG Salon for any customer at any moment. That has evolved today into an annual exercise where globally acclaimed stylists work with every year to create the YLG international Styles which are available to all our customers. If you are a YLG customer, we bring you the cutting edge styles delivered right here !

Beauty is an investment. YLG is the first Salon Chain in India to raise capital from Marquee VC and PE. It's a story that's changing every day. Even as you read this, we are getting ready for another make over.

This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com
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YLG India Pvt Ltd recruiting Customer Care Executive Experienced(0.6 to 3 Years) candidates candidates nearby Bangalore.YLG India Pvt Ltd vacancies for Customer Care Executive is recruited through Written-test, Face to Face Interview etc.
YLG India Pvt Ltd Company recruits a lot of Experienced(0.6 to 3 Years) candidates candidates every year based on the skills . The candidates with BBA/BBM, BSc, BCA, BSW, BEd, BFA, B.Com are selected to full fill the vacancies in Customer Service / Tech Support job field. The candidates nearby Bangalore can apply for Customer Care Executive position in YLG India Pvt Ltd. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the YLG India Pvt Ltd recruitment, candidates are mostly chosen for the department of Customer Service / Tech Support . To learn more about the current jobs and other details, it is better to go through official site of YLG India Pvt Ltd and Freshersworld. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Freshersworld is a leading employment portal that researches the official site of YLG India Pvt Ltd and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in YLG India Pvt Ltd and near your city and get a secured career.