Customer Care Executive Jobs in Bangalore - Yudit Consultancy
Job Description
- Receive inbound & dial outbound calls to help members for Travel plans
- Answer member questions, as well as question members to obtain full understanding of what information is being requested.
- Document all calls with regards to member inquires accurately.
- Monitor CRM so call returns are done in a timely fashion.
- Follow-up with members within a 24-hour period in regard to the initial phone call. Even if it is to just touch base and let members know that their inquiry is still be researched.
- Knowledge of Travel related products
- Provide quality customer service on every call.
- Manage length of calls.
- Recognizing and managing assertive member calls.
- Achieve daily, weekly and monthly revenue goals.
Job Particulars
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id479461
Job Category BSc/BCA/BBM , Tech Support
Locality Address
State Karnataka
Country India
About Company
Ensuring we deliver the best talent for your requirements- in the best possible manner – saving you
time and money.
From our initial meeting and working with you to create the best possible job brief through to sourcing the right talent and our extensive post-placement care Process, we are committed to helping you source the right talent to drive your business forward.
From our initial meeting and working with you to create the best possible job brief through to sourcing the right talent and our extensive post-placement care Process, we are committed to helping you source the right talent to drive your business forward.
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