Customer Care Executive Jobs in Bangalore - Yudit Consultancy

Customer Care ExecutiveWalkin
Yudit Consultancy
0 to 2 Years
180000 - 320000 Per Year
Customer Care Executive Jobs in Bangalore - Yudit Consultancy
Last Date 07 Jan 2019
This Job is Expired

Yudit Consultancy - Job Details

Date of posting: 08 Nov 18
Customer Service & Exchange Consultant0-5 years in outbound sales process

Undergraduate / Graduate (No BE freshers)

Job Responsibilities:

1.       Receive inbound & dial outbound calls to help members for Travel plans

2.       Answer member questions, as well as question members to obtain full understanding of what information is being requested.

3.       Document all calls with regards to member inquires accurately.
Monitor CRM so call returns are done in a timely fashion.

4.       Follow-up with members within a 24-hour period in regard to the initial phone call. Even if it is to just touch base and let members know that their inquiry is still be researched.

5.       Knowledge of Travel related products

6.       Provide quality customer service on every call.

7.       Manage length of calls.

8.       Recognizing and managing assertive member calls.

9.       Achieve daily, weekly and monthly revenue goals.

Skills required:

  • Excellent communication skills
  • Excellent selling skills (over the phone).
  • Travel sales experience
  • Call Centre experience
  • Job Summary

    Job Type : Full Time
    Job Category : Walkin,BSc/BCA/BBM,Tech Support
    Hiring Process : Walk - In, Face to Face Interview
    Who can apply : Freshers and Experienced (0 to 2 Years )

    About Yudit Consultancy

    •Yudit consultancy is a unique and has been specifically designed according to industrial requirement.
    This Job is Expired
    This posting is done directly & exclusively on We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us
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