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Customer Care Executive Jobs in Bhopal,Indore,Coimbatore - Quatrro Global Services

Customer Care Executive
Quatrro Global Services
10000 - 20000 Per Month
Customer Care Executive Jobs in Bhopal,Indore,Coimbatore - Quatrro Global Services
Last Date 26 Sep 2018

Quatrro Global Services - Job Details

Date of posting: 28 Jul 18

  • Job Description:Customer Service Associate- VCS- India:
Knowledge & Skills Required:
Desired skills:
  • Action oriented, self-disciplined and organized
  • Effective time management skills and ability to prioritize work time to ensure productivity and  department standards
  • Ability to communicate clearly with both internal and external customers
  • Good comprehension skills - ability to clearly understand and address customer issues appropriately
  • Good composition skills - ability to compose grammatically correct, concise, and accurate written responses
  • Ability to use a desktop/Laptop computer system, Familiarity with Windows 7, Microsoft Outlook, and Internet Explorer
  • Good typing skills
Preferred Criteria:
  • Should be self-driven, motivated and task driven individual who can learn fast and operate with minimal support from Manager and Lead.
  • Should ensure uninterrupted internet connectivity during working shift so as to ensure maximum productivity
  • Should ensure ‘Work-like’ environment with no disturbance during the work hours.
  • The ideal candidates will be comfortable in a fast-paced, multi-tasked, high-energy environment. 
  • They will be creative and analytical problem solvers with a passion for excellent customer service.
Customer Focus:
  • Excellent customer service skills, including maintaining focus on the customer issue in a  fast-paced environment
  • Ability to empathize with and prioritize customer needs
  • Demonstrates interpersonal skills with a diverse customer base
  • Demonstrates conflict resolution, negotiation, and de-escalation skills
  • Demonstrates ownership to resolve challenging customer issues, escalating when necessary
  • Ability to determine customer needs and provide appropriate solutions
  • Maintain regular and reliable attendance, including the daily schedule as assigned
  • Flexible with the working schedule; may be expected to work weekends, holidays and events
  • Ability to work overtime as required by business - as much as 60 hours a week, most often occurring in the weeks surrounding the Christmas holiday season
Problem Solving Skills:
  • Effective problem solving skills including decision making, time management and immediate prioritization of tasks as assigned
  • Ability to approach problems logically and rationally
  • Action oriented and self-disciplined
  • Organized and detail-oriented
  • Ability to quickly and effectively prioritize work time in various departments to meet business need
  • Ability to maintain composure in highly escalated situations
  • Qualifications required
  • Minimum qualification is 10 + 2. Any graduate/ PG is eligible to apply
  • Shifts: Rotational
  • Benefits: NSA, OT, Meal Card.

Job Summary

Job Type : Full Time
Job Category : Tech Support
Hiring Process : Face to Face Interview
Who can apply : Freshers

About Quatrro Global Services

Quatrro Global Services Hiring Mortgage Associates.

 

The details of our Organization and Job description is as follows.

 

Company Profile:

 

Quatrro is a global services company offering business and knowledge processing services to organizations seeking higher operational effectiveness, greater flexibility and lower operating costs. For over 21 years companies have been relying on us to leverage the benefits of globalization and gain a competitive advantage. Quatrro consists of several complementary business lines, each one intensely focused on serving the needs of its target clients with technology-based, expert knowledge services while leveraging the overall resources of Quatrro - operational excellence, global infrastructure and capital. As a true 'Business Transformation Partner' Quatrro leverages its experience as 'the pioneers in Business Process Outsourcing' to offer innovative outsourcing solutions which go well beyond labor arbitrage and deliver tangible process improvements to its clients. Quatrro's biggest differentiator is our commitment to provide 'Value Through Innovation' utilizing a combination of proprietary tools, platforms and unique business processes. This enables us to offer end-to-end solutions while lowering our clients' operating costs. With seven operation centers in two countries, Quatrro is a top-ranked BPO/KPO supplier providing global scale with 24/7 service delivery capability and built-in redundancies for data privacy and security. Over 80 enterprise clients, 15,000+ SMB & SOHO customers, 1,000,000+ retail customers around the globe have chosen Quatrro to help them attain the benefits of global sourcing, operational excellence and cost-effectiveness.

This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com
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Quatrro Global Services recruiting Customer Care Executive candidates nearby Bhopal, Indore, Coimbatore.Quatrro Global Services vacancies for Customer Care Executive is recruited through Written-test, Face to Face Interview etc.
Quatrro Global Services Company recruits a lot of candidates every year based on the skills Sales, Field Sales. The candidates with 12th Pass (HSE) are selected to full fill the vacancies in Customer Service / Tech Support job field. The candidates nearby Bhopal, Indore, Coimbatore can apply for Customer Care Executive position in Quatrro Global Services. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the Quatrro Global Services recruitment, candidates are mostly chosen for the department of Customer Service / Tech Support . To learn more about the current jobs and other details, it is better to go through official site of Quatrro Global Services and Freshersworld. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Freshersworld is a leading employment portal that researches the official site of Quatrro Global Services and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in Quatrro Global Services and near your city and get a secured career.