CUSTOMER CARE EXECUTIVE Jobs in Chandigarh - KABALIKRUT GROUP

CUSTOMER CARE EXECUTIVE

KABALIKRUT GROUP

0 to 3+ Years

10000 - 25000 Monthly

Expired

Posted: 02 Jun 18

Resolve customer queries and complaints
Troubleshooting of technical issues related to customer’s services
Assist the customers on queries regarding their Products and Services via CHAT or voice
Ability to analyze information and evaluate results to choose the best solution and solve problems
Ensure that appropriate steps were taken to resolve customers problems and providing feedback accordingly
Conduct quality monitoring on voice calls and chats

Desired Candidate Profile:

Any Under graduate Fresher/Graduate Fresher are eligible
Any experience up to 4 years are also eligible
Flexible to work in Night Shifts / 24*7
Excellent verbal, written communication and listening skills
Should have good command over English Grammar and Fluency in EnglishResolve customer queries and complaints
Troubleshooting of technical issues related to customer’s services
Assist the customers on queries regarding their Products and Services via CHAT or voice
Ability to analyze information and evaluate results to choose the best solution and solve problems
Ensure that appropriate steps were taken to resolve customers problems and providing feedback accordingly
Conduct quality monitoring on voice calls and chats