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Customer Care Executive Jobs in Chandigarh,Mohali - Teleperformance

Customer Care Executive

Teleperformance
Expired

Posted: 23 Jan 20

Job Description

Job Summary
Customer Support
Rotational Night Shift
Comfortable with 24*7 Rotational Night Shifts and Rotational Offs
Any Graduate/UG Dropout
Excellent in communication - Written and Oral, Good in Basic Computers
Fresher or Graduate
Salary: ₹14,000.00 to ₹20,000.00 /month
Responsibilities and Duties
  • Customer Service Executives handle phone, internet and face to face interactions with customers
  • They manage client adjustments, claims, quotations, and process customer orders.
  • They network with all groups and departments involved in customer orders, processing and support.
  • Customer service representatives help customers with complaints and questions, give customers information about products and services, take orders, and process returns. By helping customers understand the product and answering questions about their reservations, they are sometimes seen as having a role in sales.
  • customer service is the act of taking care of the customer's needs by providing and delivering professional, helpful, high quality service and assistance before, during, and after the customer's requirements are met. Customer service is meeting the needs and desires of any customer.

Job Particulars

Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id836648
Job Category Tech Support
Locality Address
Country India

About Company

Teleperformance SE is an omnichannel company headquartered in France.The company specializes in outsourced omnichannel customer experience management, also known as Business Process Outsourcing (BPO).The company provides customer acquisition, customer care, technical support, debt collection, social media, and other services around the world. Teleperformance has 300,000 employees across 400 contact centers in 80 countries and serves over 170 markets.
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