Customer Care Executive Jobs in Chennai - Specsmakers
Job Description
- Assisting customers of Specsmakers in providing information related to offers, store locations and registering complaints.
- Making outbound calls to customers based on business need
- Working hours from 10 am to 7 pm only
Job Particulars
About Company
Specsmakers Opticians Pvt Ltd is South India’s largest optical retail chain known for their affordable and economical eye care and eye wear with best quality and service. Started in the year 2007, the company opened its first flagship store in Anna Nagar, Chennai under the Brand name of “Specsmakers”.
A young and dynamic organisation with 10 years of experience in retail, Specsmakers has shown phenomenal growth curve, from a single outlet in the beginning to 150 outlets of company owned at present. After earning exemplary success in the eyewear domain, the brand is now envisaging an ambitious expansion of its retail footprint across India. The company operates on a Company Owned Company operated format and does not have any franchisees.
The sheer USP of Specsmakers lies in its product quality, niche marketing strategies and value for money offerings for their eagerly awaiting customers. Specsmakers offer an array of products in both core category such as spectacles, as well as non-core category such as sunglasses, lens solution, optical lenses and services such as eye-testing facilities along with expert optometrists at the outlets. Backing its qualitative offerings with various customer loyalty programs, free servicing offers and concrete product guarantees covering diverse circumstances, Specsmakers is pursuing an aggressive customer relationship based marketing approach to grab a larger chunk of the Indian eyewear space.