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Customer Care Executive Jobs in Delhi - COUNTRYARD IMPERIAL INN SUITES PVT. LTD.

Customer Care Executive
COUNTRYARD IMPERIAL INN SUITES PVT. LTD.
10000 - 20000 Per Day
Customer Care Executive Jobs in Delhi - COUNTRYARD IMPERIAL INN SUITES PVT. LTD.
Last Date 08 Jul 2019
This Job is Expired

COUNTRYARD IMPERIAL INN SUITES PVT. LTD. - Job Details

Date of posting: 09 May 19
  • Oversee accuracy of room blocks, reservations, and group market codes. 
  • Communicate company values and/or culture to new employees.
  • Review and implement new Reservations procedures.
  • Process all reservation requests, changes, and cancellations received by phone, fax, or mail.
  • Identify guest reservation needs and determine appropriate room type. 
  • Verify availability of room type and rate.
  • Explain guarantee, special rate, and cancellation policies to callers.
  • Accommodate and document special requests. 
  • Answer questions about property facilities/services and room accommodations.
  • Follow sales techniques to maximize revenue.
  • Input and access data in reservation system.
  • Respond to any challenges found for accommodating rooming requests. Set-up proper billing accounts according to Accounting policies.
  • Troubleshoot, resolve, and document guest issues and concerns or escalate/refer to appropriate individual.
  • Assist management in training, scheduling, counseling, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. 
  • Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information
  • ; protect company assets. 
  • Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; thank guests with genuine appreciation.
  • Speak with others using clear and professional language; prepare and review written documents accurately and completely;
  • answer telephones using appropriate etiquette. 
  • Develop and maintain positive working relationships with others.
  • Comply with quality assurance expectations and standards. 
  • Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
  • Perform other reasonable job duties as requested by Supervisors.,

Job Summary

Job Type : Full Time
Job Category : Diploma,Tech Support
Hiring Process : Written-test, Face to Face Interview
Who can apply : Freshers

About COUNTRYARD IMPERIAL INN SUITES PVT. LTD.

Countryard imperial inn and suites is a luxury resort and hotel management company. Our team looks far & wide to identify the hotels, resorts & villas and then evaluates them under our defined standards before we start welcoming our members. An extra unique feature at CIIS is the variations and customization that we offer year after year keeping in mind the preferences of every member. 

Our Club Ownership recognizes vacationing admirably. As a member of our club, you will enjoy the level of service and customer attention available in the industry. 

Apart from having access to a large number of Resorts, Hotels, and Villas at CIIS, we organize events where we share knowledge about the membership plans that we provide. With the travel industry rising so swiftly, we are creating a movement in this domain.
This Job is Expired
This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com
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COUNTRYARD IMPERIAL INN SUITES PVT. LTD. recruiting Customer Care Executive candidates nearby Delhi.COUNTRYARD IMPERIAL INN SUITES PVT. LTD. vacancies for Customer Care Executive is recruited through Written-test, Face to Face Interview etc.
COUNTRYARD IMPERIAL INN SUITES PVT. LTD. Company recruits a lot of candidates every year based on the skills Customer Care Executive, Customer Relationship, Customer Service. The candidates with M.Com, BBA/BBM, MA, BSc, BCA, BSW, 12th Pass (HSE), BFA, Vocational Training, PG Diploma, MSc, Certificate Course (ITI), Diploma, B.Com, MCA are selected to full fill the vacancies in Customer Service / Tech Support job field. The candidates nearby Delhi can apply for Customer Care Executive position in COUNTRYARD IMPERIAL INN SUITES PVT. LTD.. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the COUNTRYARD IMPERIAL INN SUITES PVT. LTD. recruitment, candidates are mostly chosen for the department of Customer Service / Tech Support . To learn more about the current jobs and other details, it is better to go through official site of COUNTRYARD IMPERIAL INN SUITES PVT. LTD. and Freshersworld. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Freshersworld is a leading employment portal that researches the official site of COUNTRYARD IMPERIAL INN SUITES PVT. LTD. and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in COUNTRYARD IMPERIAL INN SUITES PVT. LTD. and near your city and get a secured career.