Customer Care Executive Jobs in Delhi,Faridabad,Gurgaon - Epicsource Consultant

Customer Care Executive
Epicsource Consultant
396000 - 444000 Per Year
Epicsource Consultant
Last Date 17 Apr 2018

Epicsource Consultant - Job Details

Date of posting: 16 Feb 18

We need to hire 50 candidates for International Voice Campaign at Gurgaon .

Find below more details:

As our Enterprise business continues to grow, our Customer Support organization needs to evolve and adapt in order to continue providing world class service to our customers. One key step in our evolution is the creation of a centralized Service Desk which is able to take in issues from our customers regardless of the support channel. The primary function of the Service Desk is to triage, resolve where possible, prioritize and quickly connect our customers to the best available resource to resolve their issues.

What you’ll need to succeed :

  • Ability to assess customer sentiment at all stages during thecommunication
  • Ability to drive issues through the organization with urgency
  • Ability to communicate verbally orinwriting with the appropriate level of etiquette, timeliness and professionalism
  • Ability to understand the business impact ofissues
  • Ability to stay calm under stressful conditions while driving issues forward
  • Ability to quickly learn and apply new knowledge and concepts.

Skills Experience & Qualifications:

  • University graduate with a technical focus
  • 2+ years previous Technical Support Center experience required with an emphasis on business to business interactions.Knowledge of Adobe products will be preferable
  • Experience in supporting software applications with an emphasis on server based applications.
  • Understanding of digital marketing applications including content management, email marketing and website data analytics.
  • Basic knowledge of website design, JAVA Script and networking is anadvantage
  • Experience working in a team environment and managing a diverse work load
  • Outstanding written & verbal communication skills.

CTC: 3,96,000 TO 4,44,000 (Per Annum)

University graduate with a technical focus

Required Excellent English Communication

Hiring Process : Face to Face Interview

About Epicsource Consultant

Epicsource is a leading recruitment agency in central zone.
This posting is done directly & exclusively on We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us
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Epicsource Consultant recruiting Customer Care Executive fresher’s in Delhi, Faridabad, Gurgaon, Ghaziabad, Noida. The Epicsource Consultant vacancies for Customer Care Executive is filled through Face to Face Interview etc.
Epicsource Consultant jobs for fresher’s are very common in nature as the company recruits a lot of fresher’s every year based on the skills . The candidates with M.Com, BBA/BBM, MA, BSc, BCA, B.Pharm, B.Com, BA, MCA are selected to full fill the vacancies in Customer Service / Tech Support job field. The fresher’s applying for Customer Care Executive should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to Epicsource Consultant recruitment, fresher’s are mostly chosen for the department Customer Service / Tech Support. To learn more about the current jobs and other details, it is better to go through official site of Epicsource Consultant and Freshersworld. The Freshersworld is a leading employment portal that researches the official site of Epicsource Consultant and provides details about the current vacancies, the application process, selection process, test details, important dates and other information.