Customer Care Executive Jobs in Delhi,Faridabad,Gurgaon - Jobsnu
Job Description
- The Customer Care Associate is responsible for receiving, investigating and responding to all customer inquiries regarding installation, products and services.
- The Customer Care Associate will troubleshoot problems and coordinate with various internal departments to resolve problems.
Other responsibilities include:
- Interact with customers by phone, e-mail or online chat concerning various care issues.
- Provide hands on support of customer care initiatives such as automated provisioning, online billing, order tracking and detailed account management.
- Solicit cross-selling and up-selling opportunities within the customer care experience.
- Tracking and reporting of relevant customer care performance metrics.
- Capturing and applying customer feedback.
Job Particulars
Education 12th Pass (HSE)
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id278662
Job Category Tech Support
Locality Address
State Haryana, Uttar Pradesh, Delhi
Country India
About Company
JobsNu, India’s leading online career and recruitment resource with its cutting edge technology provides relevant profiles to employers and relevant jobs to jobseekers across industry verticals, experience levels and geographies. More than 200 million people have registered on the JobsNu Worldwide network. Today, with operations in more than 40 countries, JobsNu provides the widest and most sophisticated job seeking, career management, recruitment and talent management capabilities globally. JobsNu started its operations in 2001. Headquartered in Hyderabad, the company has presence in 11 other cities of India viz., Mumbai, Delhi, Bangalore, Chennai, Pune, Kolkata, Ahmadabad, Baroda, Chandigarh and Cochin.
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