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Customer Care Executive Jobs in Delhi - Unicorn denmart Ltd

Customer Care Executive
Unicorn denmart Ltd
Unicorn denmart Ltd
Last Date 10 Apr 2018

Unicorn denmart Ltd - Job Details

Date of posting: 09 Feb 18
  • Answering customer's calls to provide information about product & service's queries and forwarding it to concerned Service person.
  • Suggest information about other products and services. 
  • Ensure daily Happy Calling to Customer & Submitt report to management.
  • Registration of complaints & generating complaint id for further assistant to clients without any errors.
  • Keep records of customer interactions and different transactions, recording details of complaints, comments, inquiries.
  • Maintain customer records by updating account information on CBIZ Software.
  • Clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment.
  • Check and ensure that Customer Service follow-up procedures are complete and meet time standards and regulations
  • Recommend potential products or services to management by collecting customer information and analyzing customer needs. 
  • Prepare product or service reports by collecting and analyzing customer information. Contributes to team effort by accomplishing related results as needed. 
  • Getting feedback and Quality Assurance on identified or unidentified errors.

Hiring Process : Face to Face Interview

About Unicorn denmart Ltd

UNICORN DenMart is the preferred choice for Indian Dentists from over 22 years, offering high quality Dental Equipments with latest technology from global brands. Headquartered In New Delhi, India – UNICORN DenMart’s operating philosophy is “Behind the Best Indian Dentists”. This is maintained by reaching every customer’s demand through largest Sales & Service Network. With over 240 technically qualified work force and maximum number of BDS & MDS Dentists on board, we proudly operate through 30 Showrooms / Regional Offices and 35 strong channel partners, the group has presence in almost all major markets & remote areas. UNICORN DenMart has over 1,00,000 satisfied customers in Government organisations, Dental Institutions and Private Sector, all over the country. The best after sales support is appreciated by all our valued customers.
This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com
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Unicorn denmart Ltd recruiting Customer Care Executive fresher’s in Delhi. The Unicorn denmart Ltd vacancies for Customer Care Executive is filled through Face to Face Interview etc.
Unicorn denmart Ltd jobs for fresher’s are very common in nature as the company recruits a lot of fresher’s every year based on the skills -Cold Calling, Inbound Calling. The candidates with BA, BBA/BBM, BSc, BCA, B.Com are selected to full fill the vacancies in Customer Service / Tech Support job field. The fresher’s applying for Customer Care Executive should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to Unicorn denmart Ltd recruitment, fresher’s are mostly chosen for the department Customer Service / Tech Support. To learn more about the current jobs and other details, it is better to go through official site of Unicorn denmart Ltd and Freshersworld. The Freshersworld is a leading employment portal that researches the official site of Unicorn denmart Ltd and provides details about the current vacancies, the application process, selection process, test details, important dates and other information.