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Customer Care Executive Jobs in Faridabad - Jiva Ayurveda

Customer Care Executive

Jiva Ayurveda
experience-icon 0 Years
salary-icon 6000 - 25000 Monthly
qualification-icon 12th Pass (HSE), Any Graduate
Expired

Posted: 22 Nov 21

Job Description

 Customer Care Executive

  • Handle customers' inbound and outbound calls. Solving queries, telling them about products/offers/services
  • Follow communication “scripts” when handling different topics
  • Identify customers’ needs, clarify information, research every issue, and provide solutions and/or alternatives
  • Seize opportunities to upsell products when they arise
  • Build sustainable relationships and engage customers by taking the extra mile
  • Keep records of all conversations in our database in a comprehensible way
  • Frequently attend educational seminars to improve knowledge and performance level
  • Meet personal/team qualitative and quantitative targets

Minimum Requirement:

  • Good Communication Skills
  • Good Problem-solving skills over the call
  • High energy level

Job Particulars

Education 12th Pass (HSE), Any Graduate
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id1353638
Job Category Tech Support
Locality Address Faridabad-Others
Country India

About Company

Jiva enables true delivery of Ayurveda with personalized treatment for each individual at all touch-points. We are the first and biggest Ayurveda more than 80 plus clinics across India.
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