Customer Care Executive Jobs in Gurgaon - Altum
Customer Care Executive
Altum
Expired
Posted: 21 Apr 21
Job Description
Skills & Responsibilities:
1. Maintaining a positive, empathetic and professional attitude toward customers.
2. Responding promptly to customer inquiries.
3. Communicating with customers through various channels like Emails/Social Media/calls.
4. Acknowledging and resolving customer complaints.
5. Knowing our products inside and out so that you can answer questions.
6. Processing orders, query, escalations, and requests.
7. Keeping records of customer interactions, transactions, comments and complaints.
8. Communicating and coordinating with colleagues as necessary.
9. Providing feedback on the efficiency of the customer service process.
10. Ensure customer satisfaction and provide professional customer support.
Job Particulars
Education 12th Pass (HSE)
Who can apply Freshers
Hiring Process Face to Face Interview, Telephonic Interview
Employment TypeFull Time
Job Id1188328
Job Category Tech Support
Locality Address MG Road, Gurgaon
State Haryana
Country India
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