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Customer Care Executive Jobs in Gurgaon - DIGITAL DESIGN TECHNOLOGY

Customer Care Executive

DIGITAL DESIGN TECHNOLOGY
experience-icon 0 Years
salary-icon Not disclosed
Expired

Posted: 24 Jan 20

Job Description

·        Excellent communication skills (written and verbal)

·        Ability to communicate correctly and clearly with all customers

·        Excellent documentation skills

·        Good comprehension skills ability to clearly understand and state the issues customers present

·        Ability to concentrate follow customers issues without distraction to resolution

·        Good composition skills ability to compose a grammatically correct, concise, and accurate written response

·        Work successfully in a team environment as well as independently

Computer Knowledge/Skills: 

·        Ability to use a desktop computer system

·        Familiarity with Windows 10, Microsoft Outlook, Microsoft Word, Excel and Internet Explorer

·        Excellent typing skills

·        Demonstrates understanding of the Internet, Amazon.com website, and competitor websites

·        Demonstrates an ability to successfully navigate websites

·        Demonstrates a proficient knowledge of email applications

·        Demonstrates an ability to learn in various media

·        Ability to successfully adapt to changes in the work environment

Job Particulars

Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id837785
Job Category MBA , Tech Support
Locality Address
Country India

About Company

Virtual Assistant for Online Store Maintenance and Support Services

Our vision is to be trusted and regarded as a world-class web advancement organization in conveying and creating cutting edge, inventive IT answers for our customers to enhance benefits and in addition fabricate productivity.

  • Order processing, order entry and order tracking
  • Accounting/bookkeeping transaction support
  • Inventory support and management
  • Up-selling and cross-selling of products
  • Customer Support Services including email, phone and chat support
  • Responding customer queries on your store’s return policy
  • Handling product queries and offering support on the spot solutions
  • Answering customer inquiries related with shipping and delivery
  • Sending inbound/outbound emails
  • Conducting customer surveys for enhanced customer satisfaction
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