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Customer Care Executive Jobs in Gurgaon - SilverPush

Customer Care Executive
SilverPush
2015 - 2020
14000 - 20000 Per Month
Customer Care Executive Jobs in Gurgaon - SilverPush
Last Date 25 Dec 2018

SilverPush - Job Details

Date of posting: 26 Oct 18
Job functions:
  • Resolve customer complaints via phone, email, mail or social media
  • Resolve product or service problems by clarifying the customer& complaint; determining the cause of theproblem; selecting and explaining the best solution to solve the problem; expediting correction oradjustment; following up to ensure resolution, place or cancel orders
  • Recommend potential products or services to management by collecting customer information andanalyzing customer needs
  • Prepare product or service reports by collecting and analyzing customer information
  • Manage large amounts of incoming calls
  • Generate sales leads
  • Identify and assess customers’ needs to achieve satisfaction
  • Keep records of customer interactions, process customer accounts and file documents
  • Go the extra mile to engage customers
  • Cancel or upgrade accounts
  • Assist with placement of orders, refunds, or exchanges
  • Handle product recalls
  • Sell products and services
  • Utilize computer technology to handle high call volume

Job Summary

Job Type : Full Time
Job Category : Diploma,BSc/BCA/BBM,Tech Support
Hiring Process : Face to Face Interview
Who can apply : Freshers

About SilverPush

SilverPush, a leading global information & measurement company that helps brands & businesses to plan, buy, measure and optimize TV & digital media. We provide market research, insights & data about what people watch, listen to & buy. SilverPush is leading the advertising  industry in bridging the customer journey from TV-Search-Social-Mobile. We understand what your customers are looking for, what they are saying and what they do. We understand the importance of every interaction to create a great brand experience for your customer. Such enriched data backed by robust technology delivers remarkable results. We’d like to invite you, our clients to experience what we’d like to call Advertising 2.0. We provide solutions to the advertisers who are looking out for promoting/advertising their Brand. SilverPush, a Gurugram-based advertisement company now operates in 9 countries, covering over 13,000 ads across 600+ channels per day. With propriety cross-device tracking & targeted advertising products, Silverpush specializes in maximizing marketing reach to authentic users.
This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com
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SilverPush recruiting Customer Care Executive candidates nearby Gurgaon.SilverPush vacancies for Customer Care Executive is recruited through Written-test, Face to Face Interview etc.
SilverPush Company recruits a lot of candidates every year based on the skills . The candidates with BVSc, BBA/BBM, BCA, BSW, BHM, BEd, BFA, 12th Pass (HSE), BHMS, Certificate Course (ITI), B.Arch, Diploma, B.Pharm, B.Com, Other Graduate, BA are selected to full fill the vacancies in Customer Service / Tech Support job field. The candidates nearby Gurgaon can apply for Customer Care Executive position in SilverPush. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the SilverPush recruitment, candidates are mostly chosen for the department of Customer Service / Tech Support . To learn more about the current jobs and other details, it is better to go through official site of SilverPush and Freshersworld. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Freshersworld is a leading employment portal that researches the official site of SilverPush and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in SilverPush and near your city and get a secured career.