Customer Care Executive Jobs in Guwahati,Indore,Jaipur - Brothers consultancy
Job Description
We are hiring for freshers and experience for the leading BPO companies,Roles & Responsibilities:
- Manage and asses the Customer calls in a timely manner for various reasons like answer inquiries, resolve complaints, requests and provide information.
- Identifying and assessing customers’ needs to achieve satisfaction.
- Primary focus is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
- Keep records of all conversations in database in a comprehensible way.
- MUST HAVE excellent communication skills (written and spoken)
- Typing speed more than 30 - 40 WPM with 98% accuracy
- Comfortable working with UK shifts
- Excellent Versant score (Online Communication Test)
- English comprehension capability with 75% clarity
- Both Graduates and Under Graduates can apply
- Should have complete educational documents for verification
- Salary: up to 23 K
- Two-way cab facility will be provided based on shifts & Timings.
- Weekly 5 days working with fixed weekend OFF
Job Summary
Job Type : Full Time- Job Role : Customer Service / Tech Support
- Job Category : BPO,Walkin,BSc/BCA/BBM,Tech Support
- Hiring Process : Face to Face Interview, Telephonic Interview
- Who can apply : Freshers and Experienced (0 to 3+ Years )
Job Particulars
Education Diploma, B.Com, BA, M.Com, MA, BBA/BBM, BCA, BE/B.Tech, BSc, 12th Pass (HSE), B.FashionTech, Other Post Graduate
Who can apply Freshers and Experienced (0 to 3+ Years )
Hiring Process Written-test, Face to Face Interview, Telephonic Interview, Group Discussion
Employment TypeFull Time
Job Id604474
Job Category Diploma , BSc/BCA/BBM , Tech Support
SkillsCustomer Service
Locality Address
State Assam, Madhya Pradesh, Rajasthan, West Bengal
Country India
About Company
Our are from Brothers Consultancy, our Company has started since Jan 2018,We provide suggestion to our customers like our brothers, and we try to help our brothers who are in need of job with the best company in free of cost
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