Customer Care Executive Jobs in Hyderabad - ArthaYantra
Customer Care Executive
0 Years 
185000 - 450000 Yearly 
Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW 
Job Description
- Make welcome calls and send welcome mails to the new clients.
- Help clients to enter their data in the Arthos platform
- Record clients information in CRM
- Resolve service requests from clients on phone
- Schedule plan presentation, review and discussion calls with the Financial Planners on daily basis.
- Listen attentively with empathy to the issues faced by clients and provide the best resolution to their satisfaction.
- Create and maintain a fantastic rapport with the clients.
- Prepare daily, weekly and monthly reports.
- Crisp and clear communication for best service delivery.
Job Particulars
About Company
ArthaYantra is the World’s only full services Robo Advisor which has been recognized by Gartner as cool vendor 2016, Red Herring Top 100 Global Winner in 2015 and a Finovate 2013 winner. ArthaYantra is India’s first company to introduce algorithm-based robo advisor (a class of financial advisor) services. It covers all major aspects of personal financial needs with its offering, compared with other wealth investment service providers that focus on only a particular area of finance, such as security investments or real estate purchases. It uses proprietary frameworks using artificial intelligence and machine learning to deliver financial advice to individuals in India. It currently has 93,000 registered users from 650 cities in India and 30 countries. It offers goal based financial advice accessible to all through Arthos, its proprietary online platform, by connecting all aspects of an individual’s financial life.
