Customer Care Executive Jobs in Hyderabad - Pattnaik Corporate Services Private Limited
HOT JOBCustomer Care Executive
Pattnaik Corporate Services Private Limited
0 to 1 Years 
Not disclosed 
Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW 
Expired
Posted: 14 Sep 20
Job Description
- Maintaining a positive, empathetic and professional attitude towards customers at all times.
- Responding promptly to customer inquiries.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Keeping records of customer interactions, transactions, comments and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Ensure customer satisfaction and provide professional customer support.
Job Particulars
Education Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW
Who can apply Freshers and Experienced (0 to 1 Years )
Hiring Process Face to Face Interview, Telephonic Interview
Employment TypeFull Time
Job Id997478
Job Category MBA , Diploma , BSc/BCA/BBM , Tech Support
Locality Address Ameerpet
State Telangana
Country India
About Company
From the first contact with the customer to managing the lifecycle, PCS helps businesses achieve customer centricity and higher customer satisfaction with every customer interaction. Our end-to-end delivery of contact efficiency leverages our proven track record in understanding customer behavior and implementing industry best practices with process and metrics-oriented oversight.PCS helps businesses derive value from their operations through objective analysis of customer metrics and improving efficiency of customer-facing processes. We invoke our experience with Business Process Management, static and dynamic data, and marketing processes to enable value addition and performance evaluation at every stage of the customer lifecycle.
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