Customer Care Executive Jobs in Hyderabad - Soul Of Pluto Tech LLP
Job Description
- Manage large amounts of incoming calls
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Analyzing customer needs and recommending products based on those needs.
- Meet personal/customer service team and call handling
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer
- interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers
Required skills:
- Good Communication Skill.
- Languages: Telugu, English and(Kannada or Tamil), or Hindi
- Good to have Excel
- Discipline, Positive Attitude & Punctuality
Job Particulars
Who can apply Freshers
Hiring Process Face to Face Interview, Telephonic Interview
Employment TypeFull Time
Job Id980662
Job Category BSc/BCA/BBM , Tech Support
Locality Address Jubilee Hills
State Telangana
Country India
About Company
Founded in 2018, Soul Of Pluto is a digital retail solutions and products company, giving clients the unique advantage of 25 years of retailing experience. Our offerings embody our experience blended with all things digital designed to provide exceptional customer experiences through the shopping journey.
Our offerings on-premise and cloud for enterprise retail management caters to all sizes, and spans the whole spectrum of retail operations - Retail ERP to PoS, from procurement to returns management. Soul of Pluto brings deep experience in apparel industry, both brick-and-mortar and Ecommerce.
Soul of Pluto’s products and services push the boundaries of innovation.
We are looking for smart, hard working engineers to join our team and empower our clients to win.
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