Customer Care Executive Jobs in Indore - Knee Xpert
Job Description
Roles & Responsibilities:
• Shall be responsible for handling inbound & outbound calls, briefing about product, queries and their resolution, and overall customer satisfaction.
• Efficient training of team
• Routine progress reporting to management
Capable of taking input of issues and their redressal thereof.
• Maintaining records of transactions and interactions
• Assuring appropriate and timely follow-ups wherever required
• Grievance handling and redressal
• Capable of giving and taking the desired output from the team
• To Coordinate with different departments to resolved queries to respective departments for accurate redressal.
Skills Required:
• Active listening
• Excellent communication and presentation skills
• Ability to multi-task, prioritize, and manage time effectively
• Regional Language ((Preferred)
Education
• UG: Graduation Required
• PG: Post Graduation Preferred
• Doctorate: Not Required
Job Particulars
Who can apply Freshers
Hiring Process Telephonic Interview
Employment TypeFull Time
Job Id1331753
Job Category MBA , BSc/BCA/BBM , Tech Support
Locality Address MG Road Police Station, Tilak Nagar Main Rd
State Madhya Pradesh
Country India
About Company
Knee Xpert
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