Customer Care Executive Jobs in Kolkata - Elagoon Business Solutions Pvt Ltd
Customer Care Executive
Elagoon Business Solutions Pvt Ltd
2 to 3+ Years
Not disclosed
LLM, B.Arch, Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, B.Pharm, BA, M.Arch, M.Com, M.Pharm, MA, BBA/BBM, BCA, BEd, BHM, BSc, BVSc, MEd, MHM, MS, MSc, MSW, PG Diploma, 10th Pass (SSC), 12th Pass (HSE), No Education/Schooling, Upto 9th Std, Vocational Training, MVSc, B.P.Ed, MPEd, B.F.Sc(Fisheries), M.F.Sc(Fisheries), BSW
Expired
Posted: 03 Jan 17
Job Description
- Job Profile: Outbound Tech Support
- Minimum Qualification: 10+2
- Shift: US Shift/Night Shift
- Timing: 9 pm to 6 am
JOB DETAILS:
- Freshers can apply
- Communication skill in English must be fluent
- Computer Savy
- Proficient in Software Knowhow
- Excellent command over English and Customer Service Skills
- Candidate should be comfortable with voice process
- Ability to handle customers query and resolve issues ASAP as per standard procedure
- Respond to customer inquiries and problem escalations
- Active Listener
- Good with Technical and Analytical Skills
- Basic knowledge of Hardware Networking and Software applications will be added advantage
- Outbound Technical support experience can apply
- Candidates should be flexible working in night shifts
Benefits:
- Fixed Salary on 1st of every month
- Weekly and Monthly Incentive
- Transport Facility
- Saturday and Sunday fixed off
Job Particulars
Education LLM, B.Arch, Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, B.Pharm, BA, M.Arch, M.Com, M.Pharm, MA, BBA/BBM, BCA, BEd, BHM, BSc, BVSc, MEd, MHM, MS, MSc, MSW, PG Diploma, 10th Pass (SSC), 12th Pass (HSE), No Education/Schooling, Upto 9th Std, Vocational Training, MVSc, B.P.Ed, MPEd, B.F.Sc(Fisheries), M.F.Sc(Fisheries), BSW
Who can apply Experienced (2 to 3+ Years)
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id261498
Job Category Diploma , Tech Support
Locality Address
State West Bengal
Country India
About Company
Elagoon Business Solutions Pvt. Ltd. is started with the vision to provide best in industry Business Process Management (BPM) services. The company employs highly experienced workforce with expertise in different industry verticals, which includes- Telecom, Travel, Banking & Financial Services, Insurance, Manufacturing, Retail & Consumer Goods, Shipping & Logistics, Healthcare & Utilities.
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